Full-Time

Developer Educator

Ecosystem

Posted on 9/23/2024

Twilio

Twilio

5,001-10,000 employees

Cloud communications platform for developers

Consulting
Enterprise Software

Compensation Overview

$135.9k - $199.9kAnnually

+ Equity Plan + Corporate Bonus Plan

Junior, Mid

No H1B Sponsorship

Remote in USA

Not eligible to be hired in CA, NY, NJ, WA, PA, CT, or District of Columbia.

Category
Developer Relations
Required Skills
Public Speaking
Requirements
  • Empathy for developers and an understanding of trends in developer training programs, curriculums, and education.
  • Technical knowledge and ability to create, present, and consult on product demos of Twilio’s APIs and solutions.
  • Ability to use storytelling to celebrate developers building on Twilio and unlock the imagination of other builders.
  • Experience working cross-functionally with teams like Product, Marketing, and Engineering. The ability to think creatively and collaboratively to solve problems both big and small.
  • Proven ability to make data-driven decisions that continuously improve systems and processes.
  • Experience with public speaking, product demos, writing or organizing programs that capture audience attention.
  • Familiarity with project management tools and methodologies.
Responsibilities
  • Curriculum Strategy: Develop and execute a comprehensive curriculum for cultivating and expanding the developer ecosystem. Create and implement a developer learning journey that is engaging and informative to help developers learn to build and scale innovative solutions with Twilio. Foster a program ethos of creativity through code.
  • Content Creation: Work with program hosts to develop engaging and informative content targeted towards developers. Create templates, playbooks, and documentation to ensure that content effectively communicates the value proposition of our API products and platforms.
  • Technical Demos: Support, present, design and consult on compelling technical demos that showcase the capabilities and use cases of our API products in action. Work with stakeholders to develop demo applications, prototypes, and proof-of-concepts that highlight key features, integrations, and workflows, and provide hands-on learning experiences for developers.
  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including Product, Engineering, Marketing, and Developer Relations, to align content creation efforts with product roadmaps, marketing campaigns, and developer engagement initiatives. Provide input and insights from the developer community to inform strategic decision-making and product prioritization.
  • Twilio Developer Events: Work cross-functionally with Field Marketing and Events to ensure the Developer voice and point of view is represented at major company events including partnering with the team that leads SIGNAL, Twilio’s developer and customer conference, on keynote addresses, developer activations, and developer curriculum for content tracks.
  • Metrics and Reporting: Work with leadership to outline key performance indicators (KPIs) and objectives and key results (OKRs) to measure the success of program initiatives. Iterate on the program and run experiments to continuously improve and adapt to market trends. Track and analyze program metrics and provide regular reports and insights to senior leadership.

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these services into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses to enhance their communication strategies through scalable solutions and expert consulting services.

Company Stage

IPO

Total Funding

$243.9M

Headquarters

San Francisco, California

Founded

2008

Growth & Insights
Headcount

6 month growth

0%

1 year growth

7%

2 year growth

-21%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of SendGrid enhances Twilio's email API offerings and market share.
  • Collaboration with Jack Henry strengthens Twilio's position in financial services.
  • Integration with ProTexting expands Twilio's influence in marketing automation.

What critics are saying

  • Activist investor pressure may lead to misaligned strategic shifts.
  • Layoffs could negatively impact employee morale and productivity.
  • End-of-life for Programmable Video tool may cause customer dissatisfaction.

What makes Twilio unique

  • Twilio integrates voice, video, messaging, and email into applications seamlessly.
  • The company offers a flexible pay-as-you-go pricing model for scalability.
  • Twilio provides APIs that enable developers to build communication solutions efficiently.

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Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

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