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Full-Time

Developer Educator

Ecosystem

Updated on 10/10/2024

Twilio

Twilio

5,001-10,000 employees

Cloud-based communication tools for developers

Consumer Software
Enterprise Software

Compensation Overview

$135.9k - $199.9kAnnually

+ Equity Plan + Corporate Bonus Plan

Junior, Mid

Remote in USA

Not eligible to be hired in CA, NY, NJ, WA, PA, CT, or District of Columbia.

Category
Developer Relations
Required Skills
Public Speaking
Marketing
PowerPoint/Keynote/Slides
Requirements
  • Empathy for developers and an understanding of trends in developer training programs, curriculums, and education.
  • Technical knowledge and ability to create, present, and consult on product demos of Twilio’s APIs and solutions.
  • Ability to use storytelling to celebrate developers building on Twilio and unlock the imagination of other builders.
  • Experience working cross-functionally with teams like Product, Marketing, and Engineering. The ability to think creatively and collaboratively to solve problems both big and small.
  • Proven ability to make data-driven decisions that continuously improve systems and processes.
  • Experience with public speaking, product demos, writing or organizing programs that capture audience attention.
  • Familiarity with project management tools and methodologies.
Responsibilities
  • Develop and execute a comprehensive curriculum for cultivating and expanding the developer ecosystem. Create and implement a developer learning journey that is engaging and informative to help developers learn to build and scale innovative solutions with Twilio. Foster a program ethos of creativity through code.
  • Work with program hosts to develop engaging and informative content targeted towards developers. Create templates, playbooks, and documentation to ensure that content effectively communicates the value proposition of our API products and platforms.
  • Support, present, design and consult on compelling technical demos that showcase the capabilities and use cases of our API products in action. Work with stakeholders to develop demo applications, prototypes, and proof-of-concepts that highlight key features, integrations, and workflows, and provide hands-on learning experiences for developers.
  • Collaborate closely with cross-functional teams, including Product, Engineering, Marketing, and Developer Relations, to align content creation efforts with product roadmaps, marketing campaigns, and developer engagement initiatives. Provide input and insights from the developer community to inform strategic decision-making and product prioritization.
  • Work cross-functionally with Field Marketing and Events to ensure the Developer voice and point of view is represented at major company events including partnering with the team that leads SIGNAL, Twilio’s developer and customer conference, on keynote addresses, developer activations, and developer curriculum for content tracks.
  • Work with leadership to outline key performance indicators (KPIs) and objectives and key results (OKRs) to measure the success of program initiatives. Iterate on the program and run experiments to continuously improve and adapt to market trends. Track and analyze program metrics and provide regular reports and insights to senior leadership.

Twilio provides a developer-first cloud platform that simplifies customer interactions worldwide. The company's use of cutting-edge technologies to tackle complex communication challenges and a transparent pricing model positions it well in the tech industry. Employees at Twilio benefit from an environment that values transparency and innovation, making it a prime workplace for tech professionals seeking to impact global communication solutions.

Company Stage

IPO

Total Funding

$768.1M

Headquarters

San Francisco, California

Founded

2008

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

-25%
Simplify Jobs

Simplify's Take

What believers are saying

  • Twilio's integration with major platforms like Jack Henry and ProTexting enhances its market reach and application versatility.
  • The acquisition of SendGrid expands Twilio's capabilities, making it a more attractive option for businesses needing both SMS and email solutions.
  • Twilio's continuous innovation, such as the development of CustomGPT bots, demonstrates its commitment to staying ahead in the tech landscape.

What critics are saying

  • The recent layoffs and the end-of-life announcement for the Programmable Video tool may indicate internal restructuring challenges.
  • Activist investor pressure could lead to strategic shifts that may not align with long-term employee interests.

What makes Twilio unique

  • Twilio's acquisition of SendGrid positions it as a comprehensive communication platform, combining both SMS and email APIs.
  • Twilio's robust suite of APIs, including SMS Programmable Messaging and two-factor authentication, offers unparalleled reliability and scalability.
  • Twilio's focus on real-time, personalized customer engagement sets it apart from competitors who may not offer the same level of customization.

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Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.