Full-Time

Principal Solutions Architect

Posted on 5/10/2024

AccelByte

201-500 employees

Cross-platform online gaming services provider

Senior

Remote in Canada

Requirements

Proven experience managing and leading high-performing SA team
Proven experience in delivering & exceeding results on ambitious targets
Advanced technical depth with the ability to speak game technical concepts and architecture and know where to position AccelByte’s AGS & Add-ons
Ability to work in a highly ambiguous environment and willingness to get hands dirty and deliver results on behalf of our customers
Proactive communication & engagement (ability to see around corners to head off potential customer problems before they occur)
Ability to work to work across time zones & cultures
Extremely high attention to details
Bias towards a data-driven decision-making process
Passion for the games industry

Responsibilities

Lead and mentor AccelByte’s team of Solutions Architects (SA), driving them towards achieving ambitious targets in customer retention, pipeline growth, and revenue generation.
Define and establish clear objectives for the SA team, exemplifying excellence as a benchmark, while meticulously monitoring and reporting progress towards these objectives.
Continuously enhance SA engagement and elevate customer support standards.
Oversee and manage a subset of enterprise accounts, serving as the primary contact and trusted advisor for all account-related discussions.
Proactively advise clients on maximizing the potential of the AGS platform and its features to optimize their business outcomes.
Perform other duties as assigned

At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox Live, PlayStation Network, and EA Origin. We are backed by top investors including Softbank, Sony Interactive Entertainment, Galaxy Interactive, NetEase, and Krafton. Our latest Series B funding has firmly solidified our place as a top player in the gaming industry. AccelByte’s talent has decades of experience building and shipping some of the largest game and distribution platforms in the world.

We believe that the best companies empower employees to make decisions, obsess about the best user experience, and are not afraid to make and learn from their mistakes. Our culture is based on humility, openness to feedback, drive, and collaboration, which we feel results in the best performing teams. As a company that values diversity, inclusion, and employee growth, our employees have opportunities to work with and learn from teams all over the world. We offer competitive salaries, a full range of health benefits, social activities, career growth opportunities, and an amazing team. Come join us!

Position Summary

The Principal SA will be a “player-coach” role and will partner directly with the VP of Technology to define and scale our solutions architecture team & pre-sales strategy.

Essential Functions/Responsibilities

As the Principal Solutions Architect, you will serve as the subject matter expert and be accountable for the following functions and responsibilities:

Lead and mentor AccelByte’s team of Solutions Architects (SA), driving them towards achieving ambitious targets in customer retention, pipeline growth, and revenue generation.
Define and establish clear objectives for the SA team, exemplifying excellence as a benchmark, while meticulously monitoring and reporting progress towards these objectives.
Continuously enhance SA engagement and elevate customer support standards.
Oversee and manage a subset of enterprise accounts, serving as the primary contact and trusted advisor for all account-related discussions.
Proactively advise clients on maximizing the potential of the AGS platform and its features to optimize their business outcomes.
Perform other duties as assigned

Qualifications/Experience Required

Proven experience managing and leading high-performing SA team
Proven experience in delivering & exceeding results on ambitious targets
Advanced technical depth with the ability to speak game technical concepts and architecture and know where to position AccelByte’s AGS & Add-ons
Ability to work in a highly ambiguous environment and willingness to get hands dirty and deliver results on behalf of our customers
Proactive communication & engagement (ability to see around corners to head off potential customer problems before they occur)
Ability to work to work across time zones & cultures
Extremely high attention to details
Bias towards a data-driven decision-making process
Passion for the games industry

Compensation and Benefits

Base Salary: CAD 150,000 - 200,000 / year
Medical, Dental, and Vision (100% paid for by AccelByte)
Short and Long-term Disability Insurance
Life Insurance
Retirement Plan with match up to 4%
Flexible PTO

AccelByte Inc is an Equal Employment Opportunity Employer, all qualified candidates and applicants will receive consideration for employment without regard to race, religion, gender, national origin, sexual orientation, marital status, age, or disability. Our culture is innovative and inclusive, and we value our people the highest.

Please visit our career page for a complete listing of our open positions https://accelbyte.io/careers

AccelByte

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AccelByte provides a battle-tested game backend that supports cross-platform accounts, matchmaking, in-game store, and analytics, with a strong emphasis on seamless cross-platform play and progression. The technology enables comprehensive online game services with a focus on seamless crossover between titles.

Company Stage

Series B

Total Funding

$70M

Headquarters

Bellevue, Washington

Founded

2016

Growth & Insights

Headcount

6 month growth

↓ -14%

1 year growth

↓ -8%

2 year growth

↑ 0%