Voices Program Coordinator

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for monitoring multiple large-scale program activities, ensuring operational efficiency and alignment with organizational goals. Facilitates communication across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Tracks and ensures the schedule, budget, and details of various project and program tasks are well organized. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members.

Essential Functions
-Leads the coordination and monitoring of multiple program activities, timelines, and budgets.

-Organizes meetings and events, prepares agendas, and attends and participates in stakeholder meetings.

-Assesses and escalates program risks and issues and provides solutions.

-Conducts research, maintains and analyzes data in systems, and develops reports to support programs.

-Assigns and monitors resources effectively to boost program efficiency and maximize deliverables.

The Voices Program Coordinator (Coordinator) plays a pivotal role in ensuring the work of the Center and the NCDI Poverty Network reflects and benefits from the insights and expertise of persons living with severe, chronic conditions in low- and lower-middle income countries. They will nurture grassroots connections between people living with type 1 diabetes, sickle cell disease, and childhood heart disease in countries where the Network funds programs; and connecting this growing movement with complementary work being driven at the global level. The Coordinator will report to the CIS Senior Director of Advancement, and interact with the Center’s Policy and Programs teams on a regular basis.

Program Coordination and Administration
- Manage communications with 15+ Voices advocates, including meeting calendar invitations and agendas; meeting reminders; Network updates; and professional development opportunities.
- Prepare slide decks and program materials for Voices meetings, application cycle, and minigrants program. Support the same for quarterly Advocacy Working Group meetings.
- Run annual application process for Voices; new Voices on-boarding; and monthly meetings for Voices.
- Communicate and coordinate with guest speakers and trainers working with the Voices advocates.

Data Management and Technology
- Utilize the hospital system’s tech stack thoughtfully to organize program materials and documents; and communicate asynchronously with Voices advocates and internal stakeholders
- Maintain an accurate, up-to-date record of advocate contacts and status in the Center’s CRM system

Coalition-Building
- Build and maintain relationships with each member of the Voices program. Serve as the primary point of contact for the Voices for PEN-Plus advocates.
- Proactively identify opportunities for Voices advocates to participate in the Network and/or speak on behalf of the Network.
- Collaborate with Communications colleagues and partners to develop assets beneficial to advocacy goals, campaigns, and coalition-building (eg resource library; social media content and toolkits; training materials)

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Experience
Program support or program management experience 1-2 years required

Knowledge, Skills and Abilities
- Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
- Basic financial/accounting skills.
- Strong oral and written communication skills.

Preferred Qualifications

- 5+ years’ experience in program coordination, including at least 2 years’ experience involved with advocacy programs and advocates at a peer-to-peer and/or grassroots level

- Knowledge of the NCD and global health advocacy space: primary issues, major players, convenings, and literature.

- Bias for action and inclusivity

- Organized and a strong communicator, both verbal and written.

- A passion for global health and social justice.

- Lived experience with Type 1 Diabetes, Sickle Cell Disease, and/or Childhood Heart Disease

- MD, MPH, RN, or other graduate-level training in clinical service or public health

Hybrid20 Shattuck Street40RegularDay (United States of America)

Pay Range

$53,040.00 - $75,888.80/Annual

Grade

5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework