Senior Consultant

Make a difference. Be happy. Grow your career.

A Nordic trainer has expert knowledge and training experience to execute a training program that leaves clients with the confidence and knowledge to succeed. We’re looking for certified principal trainers who have experience in curriculum design and classroom training serving multiple healthcare organizations. Experience with training environment build (MST), training project management, and Connect projects is a plus. If this sounds like you, here are a couple things you’ll need.

- One or more Epic certifications
- At least two years of Epic principal trainer/instructional designer experience, including training environment build

Key Responsibilities

Perform Epic-related consulting and administrative computer services for Nordic clients

• Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems

• Mentor client project teams as necessary in project and system build strategy

• Track and document risks and issues

• Analyze and document workflows

• Work closely with project leadership, including documentation and facilitation

• Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions

• Lead meetings regarding project status and on-going work-product coordination

• Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work

• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers

Nordic is an equal opportunity employer dedicated to a policy of non-discrimination on any protected basis including race, creed, color, age, gender, religion, national origin, disability, marital or veteran status, sexual orientation, or any other legally protected status under applicable local, state or federal law. EEO/AA Employer: M/F/Disabled and Vet.

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Skills and Experience

• All consultants must possess at least one Epic certification

• Multiple certifications preferred

• Some project management experience is preferred

• Training roles may not always require Epic certification

• For project management/leadership roles, PMP strongly preferred

• Minimum two years’ Epic work experience after certification

• Strong communication skills, written and verbal

• Highly organized, able to multi-task as well as maintain intense focus on individual tasks

• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product

• Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to:

  • Adapt quickly to new work environments

  • Work successfully with different teams and co-workers

  • Client workplace rules and regulations

  • Varying travel and living arrangements due to project location changes

• Aptitude for mentoring and guiding others

• Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values

• Very high degree of professionalism