Full-Time
Customer Service Associate
Confirmed live in the last 24 hours
SunSource
1,001-5,000 employees
Distributes fluid power components and systems
Senior
Greensburg, PA, USA
This position is onsite in Indiana, PA 15701.
- 5 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
- Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
- Knowledge of industrial hose and gasket industry preferred.
- Sell industrial hose and gasket products and maintain customer accounts.
- Take orders on the phone and over the internet.
- Enter orders and product quotes into the computer system.
- Emphasize salable features, quotes prices and credit term and prepares sales orders for orders obtained.
- Estimate delivery dates based on knowledge of production and delivery schedules and inventory.
- Prepares reports of business transactions in company database.
- Works with account managers to keep account activities up to date.
- Investigates and resolves customer problems with deliveries.
SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities, all aimed at enhancing productivity and reducing costs for clients. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring personalized customer service and technically sound solutions. The company focuses on building meaningful relationships and developing its associates, with the goal of delivering high-quality products and services that drive growth.
Company Stage
N/A
Total Funding
N/A
Headquarters
Windsor, California
Founded
2001
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- Demand for eco-friendly hydraulic fluids offers SunSource product line expansion opportunities.
- Predictive maintenance technologies create demand for advanced diagnostic tools SunSource can offer.
- IoT integration in fluid power systems allows SunSource to provide real-time monitoring solutions.
What critics are saying
- Emerging market competition offers lower-cost alternatives in the fluid power sector.
- Technological advancements may reduce demand for traditional fluid power systems.
- Fluctuations in raw material prices could affect SunSource's cost structure and pricing.
What makes SunSource unique
- SunSource offers comprehensive design and engineering support for fluid power systems.
- The company emphasizes local presence with national scale for superior customer service.
- SunSource focuses on reducing client maintenance costs and boosting productivity.
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