Full-Time

Customer Service Associate

Confirmed live in the last 24 hours

SunSource

SunSource

1,001-5,000 employees

Distributes fluid power components and systems

Industrial & Manufacturing

Senior

Greensburg, PA, USA

This position is onsite in Indiana, PA 15701.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • 5 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
  • Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
  • Knowledge of industrial hose and gasket industry preferred
Responsibilities
  • Sell industrial hose and gasket products and maintain customer accounts
  • Take orders on the phone and over the internet
  • Enter orders and product quotes into the computer system
  • Emphasize salable features, quotes prices and credit term and prepares sales orders for orders obtained
  • Estimate delivery dates based on knowledge of production and delivery schedules and inventory
  • Prepares reports of business transactions in company database
  • Works with account managers to keep account activities up to date
  • Investigates and resolves customer problems with deliveries

SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities. By focusing on customer service and technical support, SunSource helps clients reduce maintenance costs and improve productivity. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring tailored solutions for customers. The company's goal is to provide high-quality products and services that drive growth and meet client needs.

Company Stage

N/A

Total Funding

N/A

Headquarters

Windsor, California

Founded

2001

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for energy-efficient hydraulic systems boosts growth in the fluid power sector.
  • IoT integration enhances predictive maintenance, reducing downtime and improving efficiency.
  • Outsourcing supply chain management benefits distributors like SunSource with comprehensive solutions.

What critics are saying

  • Online marketplaces like Amazon Business could undercut traditional distributors like SunSource.
  • Electric and hybrid equipment may reduce demand for traditional fluid power components.

What makes SunSource unique

  • SunSource offers comprehensive services including design, engineering, and supply chain optimization.
  • The company has over 85 years of experience in the fluid power sector.
  • SunSource emphasizes associate development and strong customer-supplier relationships.

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