About the Role:

In Panorama’s Platform/SRE Team, you will contribute to fascinating and challenging projects like scaling infrastructure to support the growing number of schools we serve, developing solutions to support the development experience of the engineering team, and championing Site Reliability Engineering (SRE) practices, including enhancement of observability and monitoring of crucial system processes. Our Senior Software Engineers on our Platform/SRE squad are skilled technical teammates. You will bring your knowledge of software development, relevant tools/technologies, and industry best practices to help your squad tackle the toughest problems. You will remove obstacles for the squad, help ensure the squad can meet its goals, and support your team in learning how to work together better on the next project.

Responsibilities:

• Design, write, test, review, debug, deploy, and occasionally be frustrated by code
• Share your deep knowledge of technology, best practices, and the domain of the squad’s work to help your team succeed 
• Investigate and plan major projects on the squad – be the one that enables successful on-time delivery by seeing around corners and mapping out the important factors for key technical decisions
• Partner with engineers and other teammates (such as our amazing product managers and designers) to build a stronger collective understanding for how to move the squad’s work forward.
• Use knowledge of industry and Panorama best practices to consistently help solve our trickiest problems and help the squad succeed
• Actively seek out and integrate feedback from your teammates, who have a diverse set of backgrounds and experiences, so you can support inclusiveness, increase squad understanding, and build a better product

Our Ideal Candidate Has:

• Experience: 5+ years of experience writing production-level code in any language. (While our application is primarily Ruby on Rails, experience with other languages and frameworks is also valued.)
  • A strong background in DevOps, SRE, or Platform Engineering within a cloud environment, particularly AWS. An AWS Certification is preferred, but not required. 
• Infrastructure as Code: Hands-on experience with Infrastructure as Code (IaC) tools like Terraform or Cloudformation.
• Containerization: Proficiency with containerization and orchestration technologies such as Docker and Kubernetes.
• Database Administration: Proven experience tuning and maintaining databases such as RDS.
• Continuous Delivery: Experience with CI/CD pipelines like Buildkite or Jenkins.
• Technical Leadership: Demonstrated ability to define the technical scope and details for key projects, driving them to successful completion.
• Collaboration: Proven experience working on cross-functional teams, with a focus on effective communication and collaboration between engineers and non-engineers. Some examples include working with Product development teams, Security and Finance. 
• Problem-Solving: A track record of tackling complex technical challenges, applying both creativity and analytical skills to solve problems and drive squad success.

Base Salary: $137,000 - $182,700