Customer Support Specialist
Posted on 10/4/2023
INACTIVE
Octopus Energy

1,001-5,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.
Data & Analytics
Energy

Company Stage

Seed

Total Funding

$2.6B

Founded

2016

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

13%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
Requirements
  • Outgoing and passionate about building strong relationships with customers
  • Strong understanding of providing great customer experience through written and verbal communication methods
  • Passion for working in a collaborative team environment
Responsibilities
  • Delivering outstanding customer service
  • Accurately scheduling appointments
  • Supporting engineers on site
  • Taking full responsibility for all issues that arise