Student Engagement Specialist Intern

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP

Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents’ interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends.

THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION

Our alumni family – 560,000-strong – is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State.

THE ROLE

We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. 

ESSENTIAL FUNCTIONS

• Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. 
•  Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
• Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. 
• Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. 
• Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. 
•  Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. 

SUCCESS CRITERIA

• Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
• Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
• Ensure that predetermined team and individual engagement and fundraising goals and metrics are met.
• Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. 
• Positively contribute and participate in workplace culture and activities.

Development and Growth Opportunities:

• Opportunity for leadership roles as a Student Supervisor.
  •  Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities).
•  Professional Development Series:
  •  Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries.
  • Build your professional network on the job
  • Alumni Education: Build a greater understanding of each college at the University
  • Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
  •  Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
  • Post-graduation full-time opportunities with Legends and The Ohio State University.
  •  Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives.

COMPENSATION AND BENEFITS: 

• Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year.
• Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
• Various daily, weekly, and monthly incentives and competitions with various prizes.
• Flexible work hours that are configured to work for current part-time or full-time students.

Requirements: 

• Ability to work a combination of evening and weekend shifts – Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm.
• Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis.
• Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. 
• Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. 
•  Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) 

Preferences: 

• Currently enrolled as a student at The Ohio State University.
• Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. 
• Working knowledge of Microsoft Office and any related CRM experience. 

STUDENT TESTIMONIES

“I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Center.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor

“After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor

WORKING CONDITIONS

• Location: On Site –  University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.