Full-Time

Certified Peer Support Specialist / CPSS / Community Support Team

Posted on 11/23/2025

RHA Health Services

RHA Health Services

1,001-5,000 employees

Community-based disability and behavioral health services

No salary listed

Burlington, NC, USA

In Person

Category
Customer Experience & Support (2)
,
Requirements
  • High School Diploma or GED or equivalent
  • 1 year of experience working with persons with the population supported
  • Certified as a Peer Support Specialist or 1 continuous year as a current or former recipient of treatment (including mental health/substance abuse treatment or diagnosis) and eligibility for certification as Peer Support Specialist by the governing agency
  • Must complete a minimum of twenty (20) hours of training specific to the required components of the specific service definition including crisis response within the first 90 days of employment
  • Valid drivers’ license and automotive insurance
  • Ability to pass background check and drug screen
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
Responsibilities
  • Responsible for providing essential expertise and consultation to the entire interdisciplinary healthcare team to promote a culture in which each individual014s point of view and preferences are recognized, understood, respected and integrated into treatment, rehabilitation, and community self-help activities while serving as an advocate for clients.
  • Meeting with clients to provide advice and support in accordance with treatment plan
  • Assisting in peer support groups with assigned consumers on a regular basis
  • Supporting/assisting consumers in daily decision making and resolution of minor problems
  • Assisting clientsbyfinding resources, advising the consumer of processes, and encouraging follow through with proposed resolutions, locating social activities, or provide other assistance as needed
  • Accompanying clients to meetings and participates in meetings of community groups to advocate for consumer needs, leading recovery dialogues/self-help sessions with clients
  • Fostering client’s development of healthy relationships by encouraging participation in community activities
  • Observing behavior and evidence of general well-being and discusses observations with the clients
  • Modeling effective coping and self-help techniques to individuals or groups of consumers
  • Providing advice to clients on empowerment skills and successful community living
  • Informing clients on community resources and how to use them appropriately, providing information to consumers and families on specific topics, as assigned
  • Able to work as a member of a healthcare interdisciplinary team with a focus on ensuringsuccessfulrecovery and overall mental health for clients.
Desired Qualifications
  • CPR, first aid, NCI and/or role related certification, a plus

RHA Health Services delivers community-based health and support services for people with disabilities and health challenges across GA, NJ, NC, PA, and TN. Its programs include disability services, behavioral health counseling, substance use treatment, crisis intervention, and Deaf/Hard of Hearing supports. Care is person-centered and outcome-focused, with services such as supported living, outpatient care, vocational rehabilitation, and 24/7 crisis response in NC. The company differentiates itself through accessibility and inclusion efforts, CARF and CQL accreditations, and growth via organic expansion and acquisitions like Howell Support Services, aiming to improve independence and quality of life.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Asheville, North Carolina

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's senior credit facility enables Formation Capital's acquisition and expansion.
  • Trillium partnership launches new behavioral health units boosting capacity.
  • Asheville facility expanded MAT and detox services accepting Medicaid.

What critics are saying

  • Blue Wolf's 2019 acquisition debt squeezes margins diverting funds from services.
  • NC DHSR 2020 violation triggers audits eroding accreditations and referrals.
  • PORT Health and Monarch capture North Carolina contracts via Trillium partnership.

What makes RHA Health Services unique

  • RHA offers specialized services for Deaf and Hard of Hearing individuals.
  • RHA provides CARF-accredited substance use programs including SAIOP and SACOT.
  • RHA delivers 24/7 crisis intervention with mobile teams in North Carolina.

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Benefits

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs: Physical, Emotional and Financial

Chronic Disease management programs for hypertension and diabetes

Training: Free CPR, first aid, and job-specific training opportunities

Company News

RHA Health Services
Dec 12th, 2025
RHA Launches RHA Cares Awards, Recognizing 12 Employees

RHA launches RHA Cares Awards, recognizing 12 employees. This year, RHA Health Services launched the RHA Cares Awards, celebrating excellence across its company! RHA Health Services, LLC gathered in Atlanta for an award ceremony, enjoyed fellowship and food, and recognized the following recipients. The RHA Cares Excellence Award recognizes Direct Support Professionals throughout the company for their extraordinary impact. In the ceremony, CEO Mickey Atkins honored them as "leaders in the way they act, the way they present themselves, and the way they support the people RHA cares for." Here are the recipients of the 2025 RHA Excellence Awards:

PR Newswire
Feb 28th, 2025
Rha Health Services Attains Person-Centered Excellence Accreditation From Cql

ASHEVILLE, N.C., Feb. 28, 2025 /PRNewswire/ -- RHA Health Services is pleased to announce that it has achieved Person-Centered Excellence Accreditation from CQL | The Council on Quality and Leadership. This prestigious accomplishment demonstrates that RHA aligns with the highest standards in the human services field and recognizes the organization's significant impact on the lives of people with disabilities."This is a great achievement, and we're honored to partner with RHA on their accreditation!" says Mary Kay Rizzolo, President and CEO of CQL. "They're showing people supported, families, employees, and others, that they're committed to quality services that help people's dreams come true."Since 1989, RHA has partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, RHA provides care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, the organization also provides behavioral health services to individuals with mental health and substance use needs and provides services to those who are Deaf and Hard of Hearing.Person-Centered Excellence Accreditation, a four-year term, is awarded to organizations that meet CQL's rigorous standards, integrate CQL tools and approaches, and establish a quality management system to drive data-based decision-making

American Network of Community Options and Resources (ANCOR)
Feb 26th, 2025
Comings & Goings: February 2025

Dotty Bell retires from RHA Health Services.

McKnight's Long-Term Care News
Apr 22nd, 2024
Capital One provides senior credit

Capital One announced that it has provided a senior credit facility to support Formation Capital's acquisition of RHA Health Services LLC and its affiliates.

RHA Health Services
Nov 6th, 2023
RHA Health Services Provides Personalized Care Through Alternative Family Living

RHA is pleased to offer high-quality alternative family living (AFL) services throughout north carolina.

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