Product Manager
Posted on 10/10/2023
INACTIVE
Posh Technologies

51-200 employees

AI platform automating financial services communication
Company Overview
Posh is a conversational AI company that enhances the efficiency of financial services through its AI platform, which automates contact center workflow across messaging and voice channels. With over 100 deployments with leading financial institutions, Posh's AI solutions offer 24/7 customer service, reducing wait times and improving first call resolution, while also providing support to employees for better customer engagement. The company's commitment to democratizing the VIP banking experience through its no-code AI products positions it as an industry leader in transforming the banking experience.
AI & Machine Learning
Financial Services
B2B

Company Stage

Series A

Total Funding

$32.1M

Founded

2018

Headquarters

Boston, Massachusetts

Growth & Insights
Headcount

6 month growth

16%

1 year growth

46%

2 year growth

178%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
CategoriesNew
Product
Requirements
  • Visionary - Foster creativity and ideation to explore new solutions and approaches
  • Simplifier - you thrive taking complex problems and simplifying them into base components
  • Clear communicator - you understand nuance and can articulate tradeoffs verbally and written down
  • Decision-maker - you embrace decision-making in the face of uncertainty
  • Teammate - you lean into helping others and optimize around the team's performance
Responsibilities
  • Define and execute a product roadmap that aligns with business objectives and client needs
  • Build a deep understanding of our clients and how they interact with our products
  • Engage with cross-functional teams, including designers, developers, and client solutions teams, to gather detailed product requirements
  • Collaborate with product designers to create intuitive and meaningful user experiences
  • Work closely with development teams throughout the product development lifecycle, providing guidance on product features and functionality
  • Oversee testing efforts to ensure products meet client standards
  • Engage with engineering, marketing, and client solution teams to ensure successful product launches and ongoing product excellence
  • Monitor key metrics and use data-driven insights to make informed decisions