Operations Specialist @ Contentsquare

Operations Specialist

Cloud Alliances

Posted on 2/9/2023

INACTIVE

Locations

New York, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

AWS

Confluence

Management

Marketing

Sales

Salesforce

Communications

Requirements

1-2 years of business development, sales, operations, customer success or partnership experience within Saas
Experience within Salesforce reporting
Experience with sales intelligence tools a plus
Experience with Cloud partner portals such as Microsoft Partner Center, AWS ACE or with Workspan and Tackle a plus

Responsibilities

In collaboration with the Head of Cloud Alliances, evangelize and educate the organization of the "Cloud Alliances vision" for Contentsquare and our Cloud partners globally
Assist the Cloud Lead in staying up to date on the changing landscape of our Cloud partners' program structures, incentives and benefits to help ensure CS is staying ahead of upcoming changes and is fully capitalizing on initiatives that will benefit our strategy
Help the Cloud lead in identifying, joining and maintaining any relevant programs offered by our Cloud partners, including Microsoft's PR ACR program, Transact, IP CoSell, etc. as well as AWS's Marketplace transact program, SRRP program and attaining new solution competencies, etc
Provide a center for excellence for all cloud alliance reporting, incentives & benefits management. Working within both Contentsquare CRM data and the portals for Microsoft and AWS opportunities
Serve as a partner champion internally and liaison between the strategic partner and internal teams to educate & enable, cultivating and growing trusting relationships
Support the management of partner enablement programs, co-marketing, events and related co-selling initiatives necessary to increase the number of internal “Cloud Alliances champions” within our global sales teams
Partner with the Contentsquare marketing organization to develop and continually refresh partner-facing materials and communications including newsletters, one pagers, first call decks, battle cards, etc. Ie. Market to Cloud partners to highlight joint wins, partner value, and customer success to make Contentsquare a favored partner. Inform and co-manage partner advocacy programs
Ensure Contentsquare's account in the Microsoft Partner Center (MPC) and AWS ACE (ie. Cloud Alliance Portals) are maintained and kept up to date. Notably, support of regional gtm cloud managers to continuously validate that our accounts and co-sell opportunities are up to date and reflecting correctly in these Cloud Alliance Portals
Manage/own and maintain third-party Cloud Alliances Portals, and public Marketplace listings (Microsoft Partner Center & AWS ACE
Manage internal reporting on partner influenced/sourced pipeline and revenue through SFDC and partner portals for the purpose of internal reporting against our global program KPIs
Manage external reporting for partner data reporting such as PR ACR submissions
Work with internal operations teams (ie Sales Ops) to determine ways to best leverage our partners' account coverage within sales intelligence tools, providing valuable insights to our field sellers
Manage and maintain the Cloud Alliance content and knowledge management hub within Confluence

Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences built on trust, privacy, and accessibility. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

We’ve been recognized by Frost & Sullivan as a Global Company of the Year, and by Wired Magazine as one of Europe’s hottest startups. In July of 2022, we raised $600M in Series F funding, doubling our valuation to $5.6B. But we’re not stopping there.

To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

What You’ll Do:

In collaboration with the Head of Cloud Alliances, evangelize and educate the organization of the "Cloud Alliances vision" for Contentsquare and our Cloud partners globally.
Assist the Cloud Lead in staying up to date on the changing landscape of our Cloud partners’ program structures, incentives and benefits to help ensure CS is staying ahead of upcoming changes and is fully capitalizing on initiatives that will benefit our strategy.
Help the Cloud lead in identifying, joining and maintaining any relevant programs offered by our Cloud partners, including Microsoft’s PR ACR program, Transact, IP CoSell, etc. as well as AWS’s Marketplace transact program, SRRP program and attaining new solution competencies, etc.
Provide a center for excellence for all cloud alliance reporting, incentives & benefits management. Working within both Contentsquare CRM data and the portals for Microsoft and AWS opportunities.
Serve as a partner champion internally and liaison between the strategic partner and internal teams to educate & enable, cultivating and growing trusting relationships.
Support the management of partner enablement programs, co-marketing, events and related co-selling initiatives necessary to increase the number of internal “Cloud Alliances champions” within our global sales teams.
Partner with the Contentsquare marketing organization to develop and continually refresh partner-facing materials and communications including newsletters, one pagers, first call decks, battle cards, etc. Ie. Market to Cloud partners to highlight joint wins, partner value, and customer success to make Contentsquare a favored partner. Inform and co-manage partner advocacy programs.
Ensure Contentsquare’s account in the Microsoft Partner Center (MPC) and AWS ACE (ie. Cloud Alliance Portals) are maintained and kept up to date. Notably, support of regional gtm cloud managers to continuously validate that our accounts and co-sell opportunities are up to date and reflecting correctly in these Cloud Alliance Portals.
Manage/own and maintain third-party Cloud Alliances Portals, and public Marketplace listings (Microsoft Partner Center & AWS ACE.
Manage internal reporting on partner influenced/sourced pipeline and revenue through SFDC and partner portals for the purpose of internal reporting against our global program KPIs.
Manage external reporting for partner data reporting such as PR ACR submissions.
Work with internal operations teams (ie Sales Ops) to determine ways to best leverage our partners’ account coverage within sales intelligence tools, providing valuable insights to our field sellers.
Manage and maintain the Cloud Alliance content and knowledge management hub within Confluence.

Who You Are:

1-2 years of business development, sales, operations, customer success or partnership experience within Saas
Experience within Salesforce reporting
Experience with sales intelligence tools a plus
Experience with Cloud partner portals such as Microsoft Partner Center, AWS ACE or with Workspan and Tackle a plus

Salary Range: $38,000 - 40,000 USD

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise.

Why you should join Contentsquare

- We’re humans first. We hire talented people and provide them with the trust, resources and flexibility to get the job done

- We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

- We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge opportunity to make an immediate and lasting impact

- Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:

- Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing allowance

- Home Office Allowance

- A Culture Crew in every country to organize regular outings such as game nights, movie nights, and happy hours

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We offer many benefits in various countries -- ask your recruiter for more information

Uniqueness is embedded in our DNA as one of our core values. We welcome everyone to apply.

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.

501-1,000 employees

Website

Digital Experience Analytics platform

Company Overview

Contentsquare is on a mission to give every digital team the ability to measure how their actions affect the user experience on their website, mobile sites and apps. The company operates an analytics platform to help companies improve their digital experience.

Benefits

Opportunities for personal growth and career development
Competitive salaries
Generous health and retirement benefits
Excellent family care
Paid time off and flexible policies
Fun and ambitious work environment

Company Core Values

Creativity: We believe that innovation comes from everyone and everywhere, so each team member is encouraged to share new ideas, whether it’s a daily meeting or a global hackathon.
Ambition: From our start in 2012, we've built a global powerhouse. We dream big, take chances, and always aim for more. We live by: “Where there’s a will, there’s a way.”
Team Spirit: We are ONE team, enriched by our differences, working towards the same goal. We have each other’s backs at all times and on all levels.
Uniqueness: Contentsquare is the sum of its unique people. Our employees come from 57 different nationalities and each brings new perspectives and ideas.
Enthusiasm: We work hard, and we play harder. From celebrations and company-wide team activities, to employee-led culture crews, we embrace a shared sense of adventure.