Internal Communications Manager
Confirmed live in the last 24 hours
San Francisco, CA, USA
Experience Level
  • Minimum of 5+ years experience in internal communications
  • Strong written and verbal communication skills
  • Self-starter, process-oriented, and ability to work independently under tight deadlines
  • Ability to engage senior executives with communication counsel and support, and communicate the voice of leaders
  • Ability to multitask and work well with team members in a fast-paced environment
  • Deep interest in storytelling and our strategy to educate, inform, and inspire employees
  • Passion for Nextdoor's product, purpose, and mission
  • Responsible for creating and implementing internal communications strategies across all levels of the organization that help inspire, engage and drive awareness, support employee engagement, build our talent brand, and promote a positive workplace culture
  • Develop, write, and edit communications for executives and leaders, including talking points, emails, Frequently Asked Questions, and presentations
  • Managing events like our weekly All Hands, monthly Speaker Series, and any other events that may come up is a crucial part of this role
  • You'll also be responsible for creating content for internal communication documents and programs that support the organization, ensuring relevance to our Core Values, purpose, and Employee Value Proposition
  • Additionally, you will manage our internal communications channels at Nextdoor and develop successful strategies on how to best reach our employees with messaging
  • Collaborating closely with the People Team to ensure consistency and alignment across all communications to employees
  • Creating and managing internal communication content including graphics, emails/memos, videos, slide decks, and more using various content calendars
  • Managing Nextdoor's internal communications channels including: all-fte email, Slack, Nextdoor HQ (a Nextdoor neighborhood for employees), All-Hands, etc
  • Identifying new communication channels, solutions to measure success, and ways to improve how we communicate to employees
Company Overview
Nextdoor is where neighbors come together for trusted connections and the exchange of helpful information, goods and services.