Internal Communications Manager
Posted on 3/30/2023
INACTIVE
Nextdoor

501-1,000 employees

Neighborhood-focused social networking platform for local connections.
Company Overview
Nextdoor stands out as a unique platform that fosters community engagement and connection, serving over 305,000 neighborhoods across 11 countries, including one in three households in the U.S. The company's commitment to cultivating a kinder world is reflected in its platform, which allows neighbors, businesses, and public services to share trusted information, offer assistance, and build meaningful relationships. With its headquarters in San Francisco, Nextdoor's global reach and local impact position it as a leader in the social networking space.

Company Stage

N/A

Total Funding

$1.3B

Founded

2011

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-12%

1 year growth

-5%

2 year growth

8%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Minimum of 5+ years experience in internal communications
  • Strong written and verbal communication skills
  • Self-starter, process-oriented, and ability to work independently under tight deadlines
  • Ability to engage senior executives with communication counsel and support, and communicate the voice of leaders
  • Ability to multitask and work well with team members in a fast-paced environment
  • Deep interest in storytelling and our strategy to educate, inform, and inspire employees
  • Passion for Nextdoor's product, purpose, and mission
Responsibilities
  • Responsible for creating and implementing internal communications strategies across all levels of the organization that help inspire, engage and drive awareness, support employee engagement, build our talent brand, and promote a positive workplace culture
  • Develop, write, and edit communications for executives and leaders, including talking points, emails, Frequently Asked Questions, and presentations
  • Managing events like our weekly All Hands, monthly Speaker Series, and any other events that may come up is a crucial part of this role
  • You'll also be responsible for creating content for internal communication documents and programs that support the organization, ensuring relevance to our Core Values, purpose, and Employee Value Proposition
  • Additionally, you will manage our internal communications channels at Nextdoor and develop successful strategies on how to best reach our employees with messaging
  • Collaborating closely with the People Team to ensure consistency and alignment across all communications to employees
  • Creating and managing internal communication content including graphics, emails/memos, videos, slide decks, and more using various content calendars
  • Managing Nextdoor's internal communications channels including: all-fte email, Slack, Nextdoor HQ (a Nextdoor neighborhood for employees), All-Hands, etc
  • Identifying new communication channels, solutions to measure success, and ways to improve how we communicate to employees