Associate Product Manager

About Us:

At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.

About the Role

As an associate product manager, you will be a key member of the product team working closely with our engineering teams to ensure that we are designing, building and delivering high quality products for our customers. We are looking for a highly hands-on Associate Product Manager who can turn product priorities and customer needs into clear, executable plans for Engineering and QA.

Our solution is used in clinical settings, we expect you to be comfortable in a hospital environment  and interact with both clinical and non-clinical stakeholders.

Your ultimate goal is to make it easy for our customers to adopt and use our solution. To be successful, you will be adept at juggling responsibilities in parallel, anticipating operational challenges, and building strong relationships. You are someone willing to roll up their sleeves and work in the details. This is not a role for someone who only facilitates meetings or works at a high strategic level.

We operate as one team. The right person focuses on solving problems, establishing clear accountability, and improving outcomes. We expect you to comfortably move between clinical teams (e.g. nurses, physicians), administrative stakeholders (e.g. finance, procurement), hospital IT teams, third party vendors and internal teams. Teamwork, professionalism, confidentiality, project management, understanding of software development and communication are essential.

Given the dynamic nature of startup life, the role of the Associate Product Manager is dynamic with priorities evolving regularly. There may occasionally be critical launches, releases, or production issues that require additional effort beyond a standard workweek. The successful candidate will be flexible and willing to step in when the situation requires it.

Responsibilities

• Lead backlog grooming and sprint planning.
• Maintain a detailed, prioritized backlog at least two to three sprints ahead.
• Write clear requirements, user stories, acceptance criteria, workflows, and edge cases in Linear.
• Work closely with Product Managers and technical leads to break initiatives into executable sprint-level work.
• Coordinate with Engineering, QA, Design, Implementation, Support, and Customer Success to identify dependencies and unblock delivery.
• Partner with the Product Manager to translate quarterly priorities into realistic execution plans.
• Partner with Technical Operations, Customer Success and Implementation teams to invest
• Monitor sprint progress and communicate risks, scope changes, and expected slips early.
• Help the team adjust when customer needs, production issues, or priorities change during a sprint.
• Clearly communicate how new requests affect sprint commitments, release dates, and the quarterly roadmap.
• Coordinate release readiness, including QA status, release scope, release notes, rollout timing, and cross-functional communication.
• Support retrospectives and help improve planning, requirements, testing, and release processes.
• Use AI tools effectively to accelerate requirements writing, research, workflow analysis, prototyping, documentation, test-case development, and other day-to-day product activities.
• Apply good judgment when using AI, including validating outputs and handling confidential customer or company information appropriately.

What We Are Looking For

• 3+ years experience as a Product Owner, Product Manager, Business Analyst, or similar delivery-focused role.
• Strong understanding of Agile development, sprint planning, backlog management, and release coordination.
• Experience writing detailed software requirements and acceptance criteria.
• Ability to work closely with developers, QA, and technical leads.
• Strong technical aptitude, including familiarity with APIs, SQL, integrations, and data flows.
• Strong organization, prioritization, communication, and follow-through.
• Comfort working in a fast-changing startup environment.
• Experience with Linear, Jira, Notion, Figma, or similar tools.
• Healthcare IT, enterprise SaaS, integrations, EHR, or ERP experience is an asset.

• Excellent oral and written communication skills in English
• Excellent oral and written communication skills in French an asset.
• Legally entitled to work in Canada
• Ability to travel occasionally (mostly US & Canada) with a flexible schedule

• Bachelor’s Degree required, Business or science field preferred or equivalent degree

• Health Care Plan
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home