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Full-Time

Print Operations Manager

Confirmed live in the last 24 hours

Lob

Lob

201-500 employees

Digital platform for marketing campaign optimization

Robotics & Automation
Consulting
Industrial & Manufacturing
Enterprise Software
Defense

Compensation Overview

$107.5k - $120kAnnually

+ RSUs + Equity + Perks + Benefits

Senior, Expert

Detroit, MI, USA + 5 more

Category
Production Planning & Scheduling
Quality Control & Compliance
Operations & Logistics
Required Skills
Sales
Data Analysis
Requirements
  • Have a Bachelor’s degree and/or at least 7-10+ years of relevant, print operations-oriented work experience.
  • 7-10+ years of experience working directly with commercial printers, logistics companies and the USPS.
Responsibilities
  • Monitor day to day on-site operations of a regional group of printers in the Lob PDN. Ensure that all jobs are processing adhering to Quality Standards and SLA requirements.
  • Oversee an on-site QC staff member at each location and coordinate their activities in accordance with the Lob Quality Initiative.
  • Work with Sales and Customer Team on projects that require special handling outside of our existing workflow.
  • Work with Product and Integrations team to Manage the onboarding process for new programs requiring additional resources beyond normal production.
  • Document project requirements via a written Statement of Work/RFP.
  • Process appropriate requirements of live projects and review details with Sales Representative and /or Customer Team Representatives.
  • Respond to questions and concerns from clients and Customer Team Representatives. Provide information and solutions.
  • Review production samples to ensure they meet customer expectations.
  • Proactively find and implement new technology, systems and processes to reduce manual or ad hoc practices to improve process variance and streamline operations.
  • Suggest and work with team members to revise standard operating processes to improve delivery times.
  • Work with team management to set strategic goals and work with colleagues and the team to achieve those operational goals.
  • Collaborate with product and engineering teams to build the next generation of technology to integrate Lob with new USPS and commercial printer offerings.
  • Conduct in-depth data analysis of the print partners under your supervision’s performance and develop deep understanding of value drivers to identify improvement areas and opportunities.
  • Understand the financial/operational tools and reporting to ensure network performance meets business metrics and requirements.
  • Effectively work with internal teams to improve Lob’s routing engine, softwares, data ingestion, and dashboards.
  • Communicate effectively across all levels (within the team, to cross-functional partners and leadership).
  • Develop a understanding of supply side partners and Lob technology.

Lob.com provides a platform designed to help businesses streamline their marketing and operational processes. The main service offered is tools that assist companies in optimizing their marketing campaign execution costs and calculating their return on investment (ROI). This means that businesses can run their marketing campaigns more efficiently and gain insights into their profitability. Additionally, Lob.com has a print delivery ecosystem that ensures the safe delivery of printed marketing materials while adhering to important data protection standards like GDPR, SOC 2, and HIPAA. This focus on data security is crucial for clients handling sensitive information. Unlike many competitors, Lob.com combines digital marketing tools with a certified print delivery network, making it a unique option for businesses. The goal of Lob.com is to help companies improve their marketing effectiveness while ensuring the safety of their data.

Company Stage

Series C

Total Funding

$79.4M

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

4%

1 year growth

8%

2 year growth

-5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Achieving a $100 million revenue milestone demonstrates Lob's strong market presence and financial health.
  • The 2023 State of Direct Mail report indicates a growing market confidence in direct mail, with 74% of marketers finding it more effective than email, suggesting robust demand for Lob's services.
  • Lob's recent $50M Series C funding round led by Y Combinator Continuity provides ample resources for expansion and innovation.

What critics are saying

  • The reliance on direct mail could be a vulnerability if market preferences shift towards digital-only solutions.
  • The competitive nature of the digital marketing and software development sectors may pressure Lob to continuously innovate to maintain its edge.

What makes Lob unique

  • Lob.com uniquely combines digital marketing optimization with a certified print delivery ecosystem, ensuring both efficiency and data protection.
  • Their focus on direct mail automation, backed by significant data protection standards like GDPR, SOC 2, and HIPAA, sets them apart in the marketing tech landscape.
  • Lob's ability to provide detailed ROI calculations for marketing campaigns offers a clear advantage over competitors who may not offer such precise metrics.

Benefits

Competitive equity program

Learning and development opportunities

Health benefits for you and your dependent(s)

Unlimited PTO

Paid volunteer time

Commuter benefits

Wellness program

Free lunch, dinner, and snacks