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Full-Time

Director of Sales Operations

Confirmed live in the last 24 hours

DexCare

DexCare

51-200 employees

Data-driven healthcare access optimization software platform

Data & Analytics
Hardware
Enterprise Software
AI & Machine Learning
Healthcare

Compensation Overview

$164k - $189kAnnually

Expert

Seattle, WA, USA

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Management
Salesforce
Marketing
Data Analysis
Requirements
  • 10+ years in sales operations, analytics, or similar roles
  • Deep insight into high-growth enterprise technology healthcare sales organizations
  • Proven experience providing actionable strategic insights to sales leadership
  • Comprehensive familiarity with standard sales technologies and utilities (e.g., Salesforce, Groove, Gong.io, Zoominfo, Linkedin SN, etc.)
Responsibilities
  • Collaborate with Commercial leadership to develop and maintain a model for sales territory design and management
  • Improve overall sales effectiveness by codifying sales methodology and promoting continuous improvement
  • Partner on optimization of forecasting process by developing and implementing a comprehensive bottoms-up forecasting model
  • Collaborate with cross-functional teams to drive results and ensure alignment across the organization
  • Build and scale the Middle of Funnel Sales Operations function by defining roles and responsibilities
  • Provide analytics to support annual sales quota and sales organizational planning process
  • Provide weekly perspective on the state of the business and recommendations to maximize sales revenue
  • Work closely with Sales and Finance leadership to prepare board-level and executive management presentations
  • Ensure planning, forecasting, and budgeting efforts are integrated with other planning processes
  • Facilitate sales forecast calls and deal reviews
  • Develop standards for sales excellence, including key scorecards, metrics, operational design, and process
  • Partner with Enablement on the execution of tech stack, overseeing administration and operations
  • Direct and manage the updating of sales process, forecasting, pipeline management, KPIs, reports, and dashboards in Salesforce
  • Create and implement reporting and dashboards for the sales organization
  • Identify opportunities for process automation and optimization
  • Support channel partners by facilitating access to enablement content and training
  • Ensure proper lead management processes, metrics, and policies in collaboration with the Marketing team

DexCare, incubated at one of the nation's largest health systems, Providence, offers a unique data-driven platform that orchestrates digital demand and health system capacity across all lines of care, providing a unified, fully-digitized experience for consumers. The company's intelligent navigation and load balancing capabilities optimize resources to meet both consumer demand and health system business goals, resulting in significant cost savings, increased patient influx, and high patient satisfaction. With its platform powering the digital engines of leading health systems across the U.S., DexCare stands out for its ability to co-design solutions that amplify existing IT infrastructure, thereby enhancing the value and efficiency of healthcare delivery.

Company Stage

Series C

Total Funding

$145M

Headquarters

Seattle, Washington

Founded

2021

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

13%

2 year growth

93%