Location:

For Those Who Work At Home - Various, Ohio 44144

Job Summary
As subject matter expert, provide advice, consultation services and training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development. Perform oversight activities and assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite through its business activities. The position is responsible for ensuring operational risk program management consistent with KeyCorp’s Operational Risk Policy. The position may also have responsibility for managing Compliance and Control responsibilities for select business units. The position has responsibility for oversight of LOB Operational Risk programs and policies, which includes providing highly specialized guidance and oversight on current and emerging legal, regulatory, and operational risk issues, monitoring and measuring operational risk performance, and reviewing and challenging of strategy (initiative, products, third parties, clients), control design, implementation, testing, and remediation for all LOBs.

Responsibilities

• For assigned LOBs, become the subject matter expert (SME) on operational risk and control matters (and compliance as assigned) by developing/maintaining strong positive working relationships with LOBs, staff, peers, other risk partners and senior management and by attending LOB meetings to develop a deeper understanding of business activities and trends.
• Maintain subject matter expertise on laws, regulations, standards and industry practices impacting supported lines of business In accordance with the Operational Risk Policies, assist and provide feedback to LOBs around development/monitoring of risks, controls, testing, remediation and reporting of significant risk and control issues.
• Monitor quarterly testing results to deadlines and perform more complex risk monitoring activities as assigned.
• Analyze and provide feedback to LOBs on action/remediation plans to address control gaps to ascertain that operational, legal, regulatory, and reputation risks are being properly managed and mitigated.
• Assist LOBs and other corporate initiatives to reduce operational risk losses and develop relevant and measurable key risk indicators.
• Actively participate in a robust review and challenge process with LOBs on their Risk & Control Self Assessments and overall performance.
• Provide specialized authoritative advice and consultation on current and emerging legal and regulatory compliance requirements including proactively anticipating and responding to regulatory changes, assessing the impact to the LOBs, and assisting the LOB in responding to the change.
• Provide feedback on operational risks associated with the offering of new products and/or services, technology, processes, strategies, or business initiatives as well as operational risks associated with outsourced third party activities of the LOBs.
• Develop corporate control standards for certain high risk transactions/products.
• Develop and deliver training to the LOBs and/or peers on regulatory matters, operational risk policies and procedures, current industry practices, and risk and control standards.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

-Bachelor’s degree and 6 years of Risk Management or other related experience in the Financial Services Industry

-At least 3 years of experience in Risk Management, Compliance or Regulatory, Third Party Risk, Auditing or the equivalent in consumer lending with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; ECOA

- Strong understanding of enterprise and operational risk practices, the third-party risk management lifecycle, and relevant regulatory requirements

-Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership

-Analytical skills: The ability to assess and anticipate risk by studying relevant data, drawing conclusions, and making strategic decision.
-Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences

FCRA, TILA, EFTA, GLBA, AML/OFAC, and related state laws.

-Deep expertise and ability to educate business on risk management, controls, and compliance concepts, frameworks, and policies.

-Ability to build strong relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals.

-Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

-Ability to establish authority, influence stakeholders, and productively debate issues (, credible challenge) at all levels including without direct reporting responsibility

-Demonstrated understanding of the regulatory landscape governing third-party relationships, including FRB requirement, OCC, and FDIC

-Advanced ability with Microsoft Excel, and Microsoft Power Point

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $90,000to $110,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 02/06/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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