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Commercial Operations Manager
Night Shift
Posted on 11/8/2022
Phoenix, AZ, USA
Experience Level
Desired Skills
  • Bachelor's degree in business, engineering or a related field
  • 4+ years of professional work experience in product/av operations, management consulting, rideshare, mobility sectors
  • 2+ years of experience directly managing teams
  • Proficiency in Excel and/or Google Sheets
  • Ability to handle dynamic assignments, including flexible schedules
  • Ability to keep calm and perform well under pressure
  • Comfort with ambiguity; bias to action
  • Ability to connect with people of all backgrounds and offer immediate, fair, and honest feedback when needed
  • Willingness to go above and beyond to fulfill the company's mission
  • Establish and drive the highest standards for driverless operations to ensure everyone is operating safely
  • Manage day/swing/night operations and personnel at Launch and Land sites to improve vehicle uptime
  • Manage a team of Field Service Coordinators, Field Service Representatives, Operations Coordinators, and Pit Crew members
  • Coordinate with Non-Commercial/R&D AV Operations to manage fleet movements, charging and maintenance to ensure vehicle availability and readiness
  • Provide key feedback and updates to counterparts and leadership as needed on key issues and information
  • Drive continuous improvement through experimentation and process optimization in service of safely increasing vehicle uptime
  • Serve as a key partner in hiring, managing, developing, reviewing and terminating personnel
Desired Qualifications
  • Experience leading safety critical operations in technology or automotive industries
  • Experience managing and deploying key assets

1,001-5,000 employees

Self-driving car service
Company Overview
Cruise's is building self-driving vehicles to improve life in our cities. The company makes autonomous, sustainable, self-driving EVs.
  • Flexible vacation
  • Paid holidays
  • Paid parental leave
  • Fertility & family expansion benefits
  • 401k matching program
  • Monthly social events
  • Community volunteering programs
  • Healthy meals & snacks for onsite employees
  • Quarterly offsites & working retreats
  • Monthly wellness stipend
  • Mental health support
  • Professional development programs
  • On-site gym in SF HQ
  • Commuter benefits for onsite employees
  • Medical, dental & vision coverage
Company Core Values
  • Stay safe
  • Stay focused
  • Own it
  • Seek truth
  • Work together
  • Be humble