Microsoft Cloud Engineer

• Technical implementation and initial support of Office 365 tenants
• Design, architecture, configuration, and migration best practices for Office 365 environments
• Provide consultation and hands-on implementation support for Office 365 migrations
• Support the Project Manager in gathering and analyzing requirements, solution design, and execution of the migration
• Troubleshoot and develop solution paths for migrations and new configurations for customers
• Mentor, train, and troubleshoot with peer engineers on Office 365 implementations and migrations
• Provide on-demand guidance to engineers on the team when issues and questions occur
• Develop and maintain Office 365 governance documentation and PowerShell scripts with product owners & peer engineers
• Partner with IT and other external workgroups for the integration of applications that support Office 365 solutions
• Assist staff with troubleshooting complex technical issues experienced by internal and external customers
• Provide training on Office 365 solution offerings, as well as IT orientation and security training
• Provide technical support and maintain uptime as defined within IT acceptable standards
• Address production issues experienced by Office 365 users

Qualifications

• Experience in setup, hardening, and configuration of Office 365 tenants
• Experience with migrations using native Microsoft tools and 3rd party migration tools
• Administrative and configuration experience with Microsoft 365’s Cloud suite including Office, Teams, SharePoint, Intune, and OneDrive
• Experience in creating and maintaining technical documentation
• Experience in implementing Microsoft Entra/AD, Entra Connect/Azure AD Connect
• Experience in implementing Single Sign-On (SSO)
• Working knowledge of troubleshooting and configuration of various Exchange servers and Exchange Online
• Administrative and configuration knowledge of Active Directory
• Hands-on setup and configuration knowledge of Windows Server (various versions)
• Experience with mail security platforms (Mimecast, Proofpoint, etc.)
• Experience in hardening Office 365 and mail security platforms environments
• Experience configuring and maintaining Microsoft Intune for device management, application deployment, policy enforcement, and security settings
• Strong communication, presentation, writing, and editorial abilities
• Excellent organizational and time management skills
• Ability to work after hours when needed
• Flexible work hours (90% remote work)

Preferred Qualifications:

• Setup and configuration of Microsoft Defender for Endpoint
• Experience configuring and maintaining Microsoft Teams Voice
• Implementation of Data Loss Prevention (DLP)

Preferred Certifications

• MS-101 Microsoft 365 Mobility and Security
• MS-102 Microsoft 365 Certified: Administrator
• Mimecast Email Security, Cloud Gateway Advanced
• AZ-104 Azure Administrator Associate
• SC-300 Identity and Access Administrator Associate

Education, Experience, & Needed Attributes:

• A college degree or equivalent work experience (5+ years)
• Proven level of experience with Exchange (various versions) and Exchange Hybrid servers
• Proven level of competence with Windows servers, Active Directory, ADFS
• Experience with project management
• Ability to demonstrate a high level of competency in managing technical projects
• Excellent writing and communication skills
• Ability to lead and collaborate with others
• Proficiency in computer usage, internet, and Microsoft Office suite of applications