Operations Support Specialist

Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

HOURS: 7PM - 7AM

Reports directly to the applicable Business Unit Manufacturing Leader or Supervisor, provides a combination of training support to assigned manufacturing area and general production support to ensure manufacturing goals are achieved for areas assigned. Training responsibilities will be primarily in the form of “train-the-trainer” activities to coordinate training across qualified trainers (Level 1 and above) and ensure consistent training practices for new associates and associates increasing their skill levels through the pay for skills process. Supports safety, quality, production process/continuous improvement initiatives as assigned. Must possess positive attitude and excellent team skills.

Responsibilities:

• Ensure associates are trained in a consistent manner to comply with all safety, quality and operational procedures.

• Support and implement the train-the-trainer process in assigned areas.

• Participate in identifying associates who are qualified to train and assimilate approved trainers to the training process in place to ensure consistent, effective associate training.

• Conduct individual associate training in the event of an absence or shortage of qualified trainers in an assigned manufacturing areas.

• Provide operational support to manufacturing Supervisor or Business Lead to support safety, efficiency, PPH, quality, and all production goals for assigned production areas.

• Provide day-to-day machine operator support when production demands require, as staffing levels fluctuate due to absences or resource availability issues.

• Runs machines and supports co-workers in achieving safety, quality and output objectives.

• Acts as a general operations support in carrying out these responsibilities.

• Assists supervision with timely updates on production output and any issues that may hinder achieving production targets.

• Supports and participates in Tiered Management System updates & metric tracking, Daily Team Maintenance activities, 5S and all BDPS component team activities as required.

• Supports the technicians is assigned manufacturing areas, assists with monitoring production machinery and basic troubleshooting. 

• Communicates quickly and effectively with technical support associates to ensure rapid response and resolution to equipment problems/machine downtime.

• Assist operations leadership and engineers/technicians with project work, improvement efforts and blitzes as necessary.

• Supports PM compliance by working with the PM team to maintain compliance.

• Ensure product quality though accurate and timely completion of action plans to address deficiencies, DHR reviews, and rework.

• Ensure accurate and timely SAP & MES transactions by monitoring inventories and addressing discrepancies identified.

• Support problem resolution and assist with getting effective support from additional resources (engineers, quality, tech services, document control, tool room).

• Creates and encourages a collaborative, team environment in assigned manufacturing cells. Participate in continuous improvement efforts by utilizing CI practices (KAS, Blitz’s) and adhering to standard work practices. Performs housekeeping as necessary to sustain 5S standards.

• Supports assigned manufacturing areas, which may change based on production demands.

• When necessary, substitute for associates to provide coverage for meetings, unplanned absence, etc.

• Verifies that equipment & surrounding areas are clean during the shift.

• Performs other duties as the business requires.

Minimum Qualifications

• H.S. Diploma/G.E.D. Required

• Vocational/Technical School - Preferred

• Associates Degree - Preferred

• Minimum of 2 years as a Machine Operation or Technician

• May be required to take a leading role, such as assigning activities to other associates who perform work that is similar or closely related to this position (less than 50% of the time)

• SAP, MS Outlook, MS Word, MS Excel proficiency preferred

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

#earlycareer

Required Skills

Optional Skills

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Primary Work Location

USA CT - Canaan

Additional Locations

Work Shift

NA (United States of America)