The Risk & Compliance Program Manager will be responsible for the overall management and administration of Global Trust (Risk, Compliance, Data Protection, Clinical Safety) projects as well as overall project strategy for Global Trust in order to drive risk and compliance activities across the entire organisation with a focus on Clinical Safety, Medical Device compliance, ISO certification, and Data Protection governance.

• Managing multiple ongoing projects:
• Implement agreed project governance, steering, and change control processes
• Manage project scope, including identification of key activities linked to risk and compliance requirements
• Build and maintain the project plan
• Develop RACI (Responsible, Accountable, Consulted, Informed) matrix integrated with a PPT (People, Process, Technology) classification
• Maintain the project document/material/record collection/library
• Manage the project time and expense budgets
• Produce regular project reports and management updates
• Maintain project information in GRC (Governance, Risk, Compliance) system (Jira)
• Link projects to organisational risk and compliance activities
• Schedule and lead lessons learned activities
• Overseeing strategies for risk and compliance project management:
• Development and monitoring of project KPIs (Key Performance Indicators) to track and trend project status and risk.
• Participates in compliance improvement projects to ensure the consistent development and implementation of interdepartmental and cross-functional team projects
• Partners and collaborates across the organisation to establish and follow up on mitigation plans and outlines business cases for projects resulting from the risk assessments
• Applies risk-focused planning for team initiatives, investigations and continuous improvement plans
• Applies project and change management principles to project planning and operations
• Participate in the management and maintenance of a strong change control process throughout the duration of projects
• Lead strategic planning sessions and facilitate production of strategic plan deliverables
• Proactively solicit feedback from cross-function participants to risk and compliance projects prior to finalizing project related deliverables
• Surveillance and monitoring of projects

Demonstrates thorough skills and abilities to provide support to the Global Trust and Clinical Safety teams and their objectives:

• Manage the completion of all tasks, including those of any third party partner according to the timeline
• Maintain focus on efficiency while managing the project time and expense budget
• Provide advice and best practices to project team members
• Work proactively and collaboratively with other team members to achieve team goals and establish a culture of success and learning within the team
• Experience with use and functionality of Microsoft Project and Atlassian Jira

• Experience in healthcare IT preferred
• Proven ability to lead and deliver results within project driven timelines
• Good presentation and communication skills across all levels of an organization
• Ability to work within a team in a cross cultural environment
• Available for consultation beyond normal business hours if necessary and willing to travel
• Knowledge and Experience with InterSystems technology is a bonus.

Key Characteristics:

• Comfortable working as part of a multidisciplinary team
• Proactive and positive approach to problem solving
• Enthusiastic about customer and team success
• Ability to work calmly under pressure
• Flexible in the face of change
• Ability to negotiate
• Required:
  • 5+ years of experience, including 2 full project lifecycles
  • Bachelors degree or equivalent
• Preferred:
  • Project Management qualification
  • Management experience overseeing 4+ projects simultaneously 
  • Project Management Professional (PMP) Certification