Senior Manager, Operational Risk Management

The opportunity

This is an exciting opportunity to make an impact as the Senior Manager, Operational Risk Management who will play an instrumental leadership role in advancing the enterprise-wide Operational Risk Program for Ontario Teachers’.

Who you’ll work with

You will report to the Managing Director, Enterprise & Operational Risk (EORM) in the Risk division. This an enterprise role that will collaborate with the risk team, all business areas and other control functions.

What you’ll do

Operational Risk Management

• Advance the development and deployment of the Operational Risk Program for a large Canadian pension fund as part of its second line risk function. This is expected to be a phased, multi-year journey, including but not limited to:

  • Provide input to the development of ORM strategy and lead deployment of appropriate roadmap, frameworks, policy, and risk management tools (for e.g., RSA, Loss Events, Scenario Analysis, KRI, etc.).

  • Conduct risk assessments and coordinate with key stakeholders to identify, assess, and prioritize operational risks to improve awareness and understanding of risks that have the potential to impact our ability to achieve strategic objectives. Serve as a trusted operational risk advisor to business stakeholders and the risk team.

  • Collaborate within the EORM team to advance our risk management practices, tools, and technology. Understand trends, emerging issues, and stay abreast to industry changes to inform the ORM program and provide recommendations.

  • Contribute to the development of risk reports that are shared with the executive team and the Board Committees.

Collaboration & Stakeholder Relations

• Maintain strong working relationships across the organization with a focus on engaging senior leaders and their teams to help identify potential emerging risks, material issues, and risk trends

• Support the development of strong external relationships with pension peers, industry forums, and consulting firms to keep well-informed of industry changes and best practices.

• Be open to support enterprise and divisional initiatives.

Risk Value Creation

• Support the team to design and implement risk communication and training efforts

• Support the enhancements of risk technology (e.g. GRC) to promote process efficiency, data consistency, and automation.

• Be an active participant in EORM teams objective setting, planning, and monitoring progress against key objectives

• Escalate to the MD, EORM recommendations for areas that require attention and / or mitigation strategies

Management accountability

• This role does not have any direct reports currently, though future team expansion is a possibility.    

• Support the development and monitoring of EORM team budget, including consulting spend.

• Seek guidance from MD, EORM where needed and is intended to operate largely independently in representing operational risk management with our business partners.

• Responsible in conducting risk assessments, executing on key responsibilities, and making recommendations to MD, EORM.

What you’ll need

• University education with a degree in business, economics, or other relevant major; graduate degree is an asset

• Strong technical and interpersonal skills, along with an understanding of change management and influencing organizational culture

• Strong critical thinking, analytical and problem-solving skills with the ability to break down complex situations into manageable parts in a systematic manner

• Strong understanding of risk management frameworks, tools, and methodologies

• Strong knowledge and direct experience in developing/implementing operational risk programs

• Strong organizational skills, with the ability to work effectively in a high performance-oriented environment while managing multiple deadlines and priorities

• Proven ability to interact with all levels of the organization effectively, to build strong working relationships, and influence

• Excellent communication and presentation skills and demonstrated experience of contributing to executive level reporting.

• Minimum 5 years of operational risk management experience, preferably in a financial institution/regulated entity

• Experience within a second line risk function and/or people management are an asset

• Ability to provide constructive challenge to the business and functional areas to ensure risks are addressed appropriately

#LI-VN, #LI-Hybrid

What we’re offering

• Pay-for-performance environment that offers competitive salary and incentive

• Numerous opportunities for professional growth and development

• Comprehensive employer paid benefits coverage

• Retirement income through a defined benefit pension plan

• The opportunity to invest back into the fund through our Deferred Incentive Program

• A flexible/hybrid work environment combining in office collaboration and remote working

• Competitive time off

• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year

• Employee discount programs including Edvantage and Perkopolis

At Ontario Teachers’, diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.  We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.  To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers’.

How to apply

Are you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application.

Accommodations are available upon request ([email protected]) for candidates with a disability taking part in the recruitment process and once hired.

Candidates must be legally entitled to work in the country where this role is located.

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