Client Relations Coordinator

Summary:

Under the supervision of the Manager of Client Relations, this entry-level position is responsible for supporting the Client Relations department. The primary focus is on assisting the firm’s business development initiatives and providing cross-functional support to achieve the firm’s business goals and initiatives.

Essential Duties and Responsibilities:

• Support the creation of client-facing materials that highlight the firm’s experience and capabilities.
• Assist in producing communications content, including firm news, matter highlights, social media posts, practice profiles, brochures, and presentation materials (digital and print), in accordance with established guidelines.
• Collect and prepare data for awards, surveys, and directory submissions; draft related content and facilitate the review and approval process with partners.
• Conduct research on submission opportunities and other content-related topics; prepare background materials and coordinate partner interviews for awards and recognitions.
• Prepare competitive rankings analysis and interpret results.
• Maintain and update experience databases, including matter lists, client information, thumbnails, and key data points; collaborate with deal teams to develop case studies and highlights.
• Coordinate attorney profile updates, including bios, headshots, publication lists, and related materials.
• Support the execution of new workflows as business needs evolve.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities Required:

• Proactive, self-starter with the ability to work both independently and collaboratively.
• Thrives in a fast-paced, high-pressure environment with shifting priorities and tight deadlines.
• Strong organizational skills with exceptional attention to detail and follow-through.
• High level of professionalism, discretion, and sound judgment.
• Ability to work cross-functionally with various departments to achieve the firm’s business goals and initiatives.
• Excellent written and verbal communication skills; confident interacting with internal and external stakeholders.
• Strong writing, editing, and presentation skills; able to synthesize and communicate information clearly and concisely.
• Genuine enthusiasm for client service, business development, and relationship management.
• Technically proficient with an ability and willingness to learn new tools and platforms.
• Strong research and analytical skills.
• Flexibility to work outside standard hours, as needed.

Education and Experience:

• Bachelor’s degree required.
• Proven ability to thrive in a fast-paced, client-focused professional environment, such as a law firm or similar setting; with a minimum one to two years of experience preferred.

Working Conditions:

• Normal office environment with little exposure to excessive noise, dust, temperature, etc.

Wachtell, Lipton, Rosen & Katz provides competitive compensation and benefits to its employees ensuring that we attract and retain the most talented individuals. The expected base salary range for this role is $85,000-$90,000. The base salary offer is based on a variety of factors which includes, but not limited to, qualifications, education and experience.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.