Biddable Account Manager

WHO ARE WE:

Mediahub is a full-service media agency with a unique structure and client offer. We grew out of creative agency MullenLowe in the hot crucible of the digital and data revolution that has transformed media over the last ten years. 

We believe media’s strongest growth lever is innovation. AI and algorithms are useful for efficiency but lead brands to say similar things in similar places to similar audiences.  Effectiveness comes from innovation, and innovation comes from creativity. At Mediahub, our positioning, More Pilot, Less Auto, offers clients an antidote to the ‘mindless media’ that results from automation, bringing active stewardship to deliver media effectiveness.

We offer the best of both worlds: an entrepreneurial culture backed by the global scale of Mediabrands. You’ll join an agency that’s full of energy, experimentation and ambition. We’re a home for pilots, not passengers.

We live by our values

• Anticipate tomorrow – We are challengers. We are proactive in thinking about what needs to happen today in order to make tomorrow better

• Perform with pride – We take pride and care in what we do, and together we strive for excellence

• Turn no into next – Obstacles and restraints inspire us 

• Question what others won’t – Powerful ideas start by questioning what’s perceived as established truth

• Fight inertia – We relentlessly push for better, never settling for complacency

• Be brave – Safe is risky. Bravery gets us to unprecedented places

Position overview:

The role is to manage Search, Social and Video platform strategy, planning and activation. 

Responsibilities: 

• Tactical and strategic knowledge of how search, social, app and video platforms work  

• Day-to day management, reporting and optimisation of client media 

• In depth DR performance knowledge is necessary and prior experience of working with data and analytic teams is a must. Happy to investigate and propose commercial opportunities based on data.  

• Build relationships with key media owners and publishers to push them towards a learning framework for clients  

• Oversee, support and develop junior team members in line with core capabilities and client requests.  

• Diligent and precise when preparing client performance review presentations.  

• Organisation and communication is paramount as you will need to keep clients and account team updated on the status of all activities.  

• Be able to manage and prioritize assigned tasks understanding the importance behind projects or asking for clarification.  

• An absolute wizard in excel, data turns you on and you talk in numbers. 

• Lead development of regular results analysis & reporting, recommendations and presentations 

• Provide consistent and effective support to Account Directors  

Client Service  

• Effectively manage client expectations.  

• Understand individual client needs (including and beyond specific projects) so you can help them be successful in their roles; ensure clients have the necessary information and materials they need to do their jobs well.  

• Work to develop a solid understanding of the client’s business, with emphasis on your area of responsibility.  
• Positively represent Mediahub at all times.  

Innovation & Initiative  

• At Mediahub we like to position technology as an innovation so any prior experience with scripts, algorithms or AI is extremely useful  

• Use your personal passion and creativity to help develop intelligent, innovative effective ideas and process improvements for your clients.  

• Contribute your own ideas and opinions on your client’s business, how we work, and the industry we’re in; establish a presence in the agency; have a voice in meetings. 

• Work with an attitude of ‘it’s up to me to make it happen’. 

Desired Skills and Experience:

• Solid experience in Paid Search / Social;   

• Be an excellent communicator in all forms.  

• Be organised and have exceptional attention to detail.  

• Communicate effectively at all levels, both up and down 

• Ensure that work is delivered with the highest level of quality and integrity.  

• Develop positive relationships that reflect true partnership in achieving the goals of the client business.  

• Be reliable; be someone the client can trust; have integrity. 

• Strong Excel skills 

• Strong presentation skills  

About You: 

• Get excited by the solution, have ideas and are passionate about finding insights in data that make a real difference to businesses 

• Believe in their ideas and have the business acumen to stand by them and back them up 

• Look forward to growing with an agency and taking on board the responsibility that comes with that growth 

• Are entrepreneurial at heart, ready to challenge the norm and innovate 

• Are committed to delivering excellent service to clients 

• Want to work in a more agile, nimble way not possible at bigger more rigid media agencies 

• Feel it’s time for a change and are ready for their next challenge 

• Enjoy working within a team and can proactively work through client requests 

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to Ninette at [email protected]if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times) 
• Retail discounts
• Wellbeing programme
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay 
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!