Full-Time

Business Operations Analyst

GTM

Posted on 7/30/2024

Owner.com

Owner.com

51-200 employees

Platform for restaurant digital management

Food & Agriculture
Consumer Software

Compensation Overview

$140k - $180kAnnually

+ Equity Package

Mid, Senior

Remote in USA + 1 more

More locations: Remote in Canada

This role is 100% remote and can be based anywhere in the US or Canada.

Category
Strategy Development
Business Development
Operations & Logistics
Business & Strategy
Required Skills
Python
Sales
SQL
Marketing
Data Analysis
Requirements
  • 3 + years of relevant operational experience
  • Excellent SQL experience coupled with a technical background or education (STEM)
  • Moderate Python experience would be considered an asset.
  • Experience working with GTM teams to ensure initiatives/sales funnels are pacing well, identify areas we may be underperforming, help diagnose reasons why, and develop new ideas and opportunities for improvements.
  • Highly organized, with an eye for precision and a love for keeping things tidy
  • Experience with SaaS and/or startups is highly preferred
  • Prior experience in the restaurant industry is a plus!
Responsibilities
  • Grow and maintain our best-in-class go-to-market pipeline that fuel sales motions through AI, automation, and deep data enrichment.
  • Direct impact on improving GTM efficiency and CAC: LTV ratio through data-driven insights and initiatives on the GTM funnel and systems.
  • Enhance marketing analytics to surface and grow highest ROI channels.
  • Ideate, explore, and test new GTM channels to diversify and scale out sales operations.
  • Contribute to and/or lead ad hoc projects as business needs arise.

Owner.com provides a platform for restaurant owners to manage their digital presence and customer relationships. The platform includes tools for handling online orders, reservations, and customer interactions, allowing restaurant owners to take control away from large corporations that often impose high fees. It primarily targets small to medium-sized restaurants looking to optimize their digital operations and reduce reliance on third-party services. Owner.com differentiates itself by offering a comprehensive solution that integrates various aspects of digital management, enabling restaurant owners to streamline their operations. The goal of Owner.com is to empower restaurant owners to enhance their online presence and improve customer engagement while focusing on delivering quality service.

Company Stage

Series B

Total Funding

$60.5M

Headquarters

Palo Alto, California

Founded

2018

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization enhances customer engagement on Owner.com.
  • Subscription-based model provides stable revenue and fosters customer loyalty.
  • Increasing demand for integrated digital solutions benefits Owner.com.

What critics are saying

  • Emerging competition from startups like Superorder threatens market share.
  • Grubhub's enhanced security could reduce Owner.com's appeal.
  • Rising costs may lead restaurants to cut back on subscription services.

What makes Owner.com unique

  • Owner.com offers a comprehensive platform for restaurant digital management.
  • The platform integrates online ordering, CRM, and marketing automation tools.
  • Owner.com empowers restaurants to reduce dependency on third-party services.

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Benefits

Health Insurance

Unlimited Paid Time Off

Company Equity

Remote Work Options

INACTIVE