Full-Time

Performance Marketing Lead

Zego

Zego

201-500 employees

Property management platform for resident experience

No salary listed

London, UK

Hybrid

Some office attendance is required in central London weekly, monthly, or quarterly depending on the team; teams also meet quarterly.

Category
Growth & Marketing (1)
Required Skills
Forecasting
Figma
Machine Learning
CRM
SEO
Google AdWords
Snowflake
Zapier
Google Analytics

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Requirements
  • Proven experience of 5 or more years in a growth or performance marketing leadership role in a high-growth or technology-driven environment.
  • A demonstrable track record of delivering results across paid channels with efficiency across cost per acquisition, customer acquisition cost, and return on investment.
  • A strong understanding of acquisition metrics and how to optimise them across the customer journey.
  • Deep experience with Google Ads, Meta Ads Manager, Google Analytics, and other attribution and reporting tools.
  • Comfort managing a large budget with a commercial mindset.
  • Experience working with cross-functional teams including customer relationship management, Brand, and Product Marketing.
  • Excellent communication and stakeholder management skills.
Responsibilities
  • Develop and lead the execution of Zego's annual growth marketing plan, focusing on direct sales volume for personal car, private hire, van, and delivery insurance products.
  • Define quarterly growth targets aligned with broader commercial and marketing goals.
  • Own and report on marketing efficiency metrics and reporting, including cost per acquisition, customer acquisition cost, lifetime value, and return on investment.
  • Use artificial intelligence to uncover user needs through analysis of customer data, behaviour patterns, and market signals.
  • Use artificial-intelligence-driven experimentation to prototype, test, and validate user journeys and growth opportunities at scale, including Google Performance Max and AI Max.
  • Optimise monetisation and retention strategies using artificial-intelligence insights, loyalty initiatives, and predictive churn prevention through a predictive lifetime-value model.
  • Translate artificial-intelligence-powered insights into scalable growth initiatives while balancing creativity with data-driven rigour.
  • Set and manage the annual growth marketing budget, ensuring spend is efficiently allocated across channels.
  • Conduct monthly forecasting and pacing reviews to optimise media investment.
  • Own paid acquisition across Paid Search, Paid Social, Display, Programmatic, and emerging digital channels.
  • Develop a testing roadmap across creatives, audiences, and channels.
  • Collaborate with Customer Relationship Management, Brand, Product, and Commercial Strategy leads to ensure messaging is consistent and cohesive across the funnel.
  • Build the Marketing Investment Engine to analyse channel marketing performance and develop test-and-learn strategies focused on understanding cause and effect.
  • Lead quarterly integrated campaign planning and cross-channel execution alongside Brand.
  • Lead growth initiatives and represent them in prioritisation decisions.
  • Analyse post-campaign results to iterate and improve future plans.
  • Ensure alignment with product launches, Customer Relationship Management journeys, and brand initiatives.
  • Partner with the Head of Brand, Lead Customer Relationship Management Manager, and Head of Partnerships to align efforts and share insights.
  • Understand current pricing and underwriting strategy to drive profitable lifetime-value targeting at the top of the funnel.
  • Share channel learnings and collaborate on full-funnel growth initiatives.
  • Challenge and improve existing processes as a senior leader in the Marketing team.
  • Foster a high-performance, test-and-learn culture within the team.
  • Champion Marketing and challenge where necessary to ensure Marketing receives resources appropriate to its priorities and ambitions.
Desired Qualifications
  • Experience in insurance or financial services is a plus, but not essential.
  • Curiosity about artificial intelligence and willingness to experiment and develop proficiency quickly.

What Zego does: Zego provides a resident experience platform for the residential real estate industry, helping property managers modernize the resident experience and improve operational efficiency. How its product works: property managers subscribe to the platform, which includes online payments, utility management, resident communication, and smart apartment technology; residents use the platform to pay rent, manage utilities, and receive messages, while managers access tools and data to run operations more efficiently. How it differs from competitors: it combines payments, utilities, communication, and smart-apartment features in a single, scalable platform tailored to property managers from small portfolios to large enterprises, focusing on improving resident engagement and back-office efficiency. What the goal is: to simplify property management, boost resident satisfaction, and reduce administrative costs for property managers.

Company Size

201-500

Company Stage

Acquired

Total Funding

$925M

Headquarters

San Diego, California

Founded

2003

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 reports showed retention pressure, creating demand for Zego's renewal and payout tools.
  • Zego's 2026 fraud research amplifies urgency around payment security and NOI protection.
  • The Mobile Doorman acquisition strengthens engagement analytics and cross-sell into multifamily operators.

What critics are saying

  • Zego depends on Global Payments strategy, exposing it to portfolio-priority shifts.
  • Payment-fraud losses hit property managers in 2026, inviting tighter compliance scrutiny and churn.
  • If rivals bundle payments with Yardi or RealPage faster, Zego becomes a feature, not a platform.

What makes Zego unique

  • Global Payments owns Zego since June 2021, giving payments scale and distribution.
  • Zego manages payments, utilities, communications, and move-outs across 11 million residential units.
  • Resident Payouts and Zego Living deepen workflow control beyond basic resident messaging.

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Benefits

Health Insurance

Paid Vacation

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Zego
Nov 21st, 2025
Zego Acquires Mobile Doorman | Resident Experience Management | Zego

Zego, the PropTech company that powers resident experience management for multifamily & HOA, has acquired Mobile Doorman, the leading mobile resident engagement & data analytics solution.

Connect CRE
Jun 28th, 2024
California People and Company News, Week of June 28, 2024

Zego, a Global Payments company and property management automation platform, has launched Resident Payouts.

Delaware Business Now
Oct 31st, 2023
Best Egg partners with rent processing platform in offering flexible payments

North Wilmington-based Best Egg, announced a partnership with Zego, a property management automation platform, to provide renters with flexible payments.

San Diego Business Journal
Aug 16th, 2023
Zego: Property Management Automation 'Crucial' to Future

Earlier this year, Zego partnered with PayLease Insurance Services, LLC ("Insurance by PayLease"), designed to reduce the burden of administering renters' insurance for property managers.

Business Wire
May 4th, 2021
Global Payments to Acquire Zego, a Leading Provider of Real Estate Software and Payments Solutions

ATLANTA--(BUSINESS WIRE)--Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced today an agreement to acquire Zego from Vista Equity Partners. Zego provides resident experience management software and digital commerce solutions to property managers primarily in the United States. The transaction extends Global Payments’ leadership in software into the real estate vertical, a $6.5 billion target addressable market with a strong pay