Full-Time

Liability Adjuster 2

AssuranceAmerica

AssuranceAmerica

Affordable auto and renters insurance

No salary listed

Miami, FL, USA

In Person

Bachelor's

Category
Insurance (1)
Required Skills
Customer Service
Requirements
  • At least one year of automobile claims handling experience.
  • Communicate confidently with customers and business partners.
  • Make thoughtful decisions based on facts and policy language.
  • Stay organized while managing multiple priorities.
  • Take ownership of work and follow through.
  • Thrive in a collaborative, fast-paced environment.
  • Be committed to continuous learning and professional growth.
Responsibilities
  • Manage an individual portfolio of automobile liability claims from first notice of loss through resolution while delivering an exceptional customer experience.
  • Investigate automobile accidents by gathering facts and reviewing evidence.
  • Interview insureds, claimants, witnesses, and other involved parties.
  • Evaluate coverage, liability, damages, and potential injury exposure.
  • Make claim decisions based on policy language and the facts of each loss.
  • Negotiate fair and timely claim settlements.
  • Manage claim reserves and maintain accurate claim documentation.
  • Identify complex claim issues and collaborate with internal partners when needed.
  • Deliver clear, timely communication to customers.
  • Balance quality, productivity, and customer service while managing an active caseload.
  • Develop claims expertise through coaching, training, and ongoing professional development.
Desired Qualifications
  • Bachelor's degree or equivalent experience.
  • Experience handling non-standard automobile claims.
  • Adjuster's license or the ability to obtain one, where required.
  • Spanish-English bilingual skills.

AssuranceAmerica provides accessible personal and commercial insurance products, with a long-standing focus on lower-cost auto coverage. Customers can obtain auto, commercial auto and renters policies, supported by quoting, underwriting, policy service and claims operations. The company distributes coverage across selected U.S. states and also offers roadside assistance through its motor-club program. Its operating identity combines regulated insurance carriers and customer-service functions within the broader privately held AssuranceAmerica Group, rather than acting only as an online comparison marketplace.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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