Full-Time
Manager – Enterprise Customer Success
Confirmed live in the last 24 hours
Provides travel and expense management solutions
Senior
New York, NY, USA
- 5+ years of management experience in Customer Success or Account Management
- 2+ years of experience as an IC or Manager running Enterprise customer accounts within a rapidly growing SaaS company
- Prior experience leading and/or building a customer success function around enterprise customers
- Proven track record of conducting quantitative analysis to derive insights and implement growth strategies
- People management and development; demonstrated leadership through accountability, continuous training and coaching
- Bachelor’s degree preferred
- Recruit, lead, develop, coach, scale, and motivate a team of high performing Enterprise Customer Success Managers
- Identify, attract and retain top talent to build a team of exceptional Enterprise Customer Success Managers
- Meet or exceed revenue goals
- Manage post-sales activity for key customers through relationship-building, product knowledge, planning, and sales execution
- Oversee day-to-day activity of team members, monitor performance goals, provide feedback, coaching, and guidance
- Connect Account Managers to key resources, clear roadblocks, and drive value in the market through client interaction
- Broaden relationships within accounts, develop revenue forecasts, and travel to customer sites as appropriate
Navan offers an integrated travel and expense management platform, leveraging innovative technology to simplify travel booking and automate expense management, with real-time visibility and control over corporate travel and expenses, as well as global card issuing and reimbursements.
Company Stage
Series G
Total Funding
$2.4B
Headquarters
Palo Alto, California
Founded
2015
6 month growth
↓ -10%1 year growth
↓ -31%2 year growth
↓ -65%Benefits
Flexible Vacation: Take time off when you need it, just work with your manager.
Healthcare: Medical, dental, and vision for you and your family.
Commuter benefits: Pre-tax transit dollars, $70 a month to ease your commute.
Parental leave: All parents (birthing and non-birthing) are eligible for paid leave.
Health and Wellness: Annual wellness stipend and access to a full spectrum of resources.
Fuel for Connection: We provide in-office snacks and lunches*, fostering community and in-person connections.
Pet Friendly: Pet insurance with preferred rates and dog friendly offices*.
401k: We care about your future and offer a 401k retirement plan program and company match.
IATAN: Employees can register and receive access to thousands of travel related discounts.
Connectivity Allowance: We support our employees ability to work seamlessly and confidently while from home and offer a bi-weekly stipend
Learning & Development: Annual Learning and Development allowance to propel professional growth