Full-Time
Solution Engineer
CenturyLink
10,001+ employees
Global telecommunications and IT services provider
Compensation Overview
$104.2k - $145.5k/yr
Remote in USA
Remote
 Sales & Solution Engineering (1) |
|---|
- Education: B.S. Computer Science, Engineering, Management Information Systems or equivalent work experience in the private sector or military.
- Work experience: Minimum two years of experience with technology focused in pre-sales, engineering, consulting or similar background.
- General experience: Technical pre-sales and/or consulting experience.
- Technical knowledge: Knowledge of Enterprise Architecture and Design, and knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, and communication and collaboration services).
- Communication: Ability to lead and engage in technical workshops, RFP and final solution discussions with customers’ mid-level IT stakeholders.
- Sales ability: Ability to lead and engage in complex deal discussions with internal ecosystem, driving solutions and outcomes with sales, customer success, product and engineering.
- Problem solving: General problem-solving skills and ability to methodically understand and resolve complex issues; must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements; demonstrate creative solution development.
- Work style: Ability to work independently or as part of a team to build complex customer solutions; must be able to build strong team relationships and easily transfer technical information; ability to work under pressure with tight deadlines and on multiple projects simultaneously; must be very detail oriented and demonstrate a high degree of accuracy; attention to detail with good organizational capabilities; ability to prioritize with good time management skills.
- Presentation skills: Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.
- Listening: Strong listening, reasoning and objection handling skills.
- Travel: Some travel required.
- Lead and attend customer meetings in person and via collaboration tools; prepare and deliver technical proposals and presentations with the appropriate level of business acumen for the audience; provide broad scope responses to solution and technology questions; demonstrate strong solution selling abilities and effective, pro-active customer communications; interact with all levels of customer\'s management team.
- Analyze and identify our customer\'s business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements; assess business and operations impacted by technology; craft and propose custom solutions that differentiate Lumen’s services, and meet customer’s requirements and objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs; ability to complete complex custom designs.
- Advise customers, sales and customer success on technical aspects of proposed solutions including fit to customer’s needs, features, availability, etc.
- Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.
- Act as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops; deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable; contribute to development of technical sales strategy; design, architect and demonstrate visionary solutions in a way that closely reflects our customers technology roadmap.
- Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle; collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.
- Industry certifications in one or more specialized technologies.
- Experience in solution consulting - ITIL.
- Basic understanding in Cloud and Architecture design.
- Basic understanding in Network Functions Virtualization.
- Basic understanding in Security solutions.
CenturyLink, now known as Lumen Technologies, provides telecommunications and IT services for businesses and government. It offers voice communications and network services such as VoIP, SIP Trunking, hosted VoIP, SD-WAN, MPLS, and IPVPN, along with cloud and IT solutions like Big Data as a Service, IoT, and cloud management across hybrid, private, and public clouds. It differentiates itself by offering a broad, integrated portfolio that combines traditional communications with modern network and cloud services at scale, backed by global data centers and infrastructure. Its goal is to help customers communicate, connect, and digitally transform through secure, scalable, and manageable network and cloud solutions.
Company Size
10,001+
Company Stage
IPO
Headquarters
Monroe, Louisiana
Founded
1930
Simplify's Take
What believers are saying
- Sold ILEC business in 20 states to Brightspeed for $7.5B in October 2023, focusing on enterprises.
- Divested EMEA operations to Colt for $1.8B in November 2023, streamlining core clients.
- Higher-margin security, cloud, IP, UC services generated $4.5B revenue in 2023.
What critics are saying
- Tycko & Zavareei lawsuit over Quantum Fiber 'Price for Life' false ads erodes trust now.
- 940 Mbps fiber speeds lag Verizon Fios 2.3 Gbps and AT&T 5 Gbps, losing SMB share.
- Legacy copper reliance forces FCC-mandated fiber migrations without rival scale by 2028.
What makes CenturyLink unique
- Lumen Platform integrates global fiber, edge cloud, and security for 4th Industrial Revolution apps.
- Quantum Fiber delivers high-speed fiber services to residents and SMBs via CenturyLink brand.
- 450,000 route miles fiber network supports enterprise high-performance networking worldwide.
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Benefits
Health Insurance
Life Insurance
Remote Work Options
Flexible Work Hours
Performance Bonus
Company News
EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Bryan Taylor as a new Managing Director. Bryan will focus on Telecom, Cloud Technology, Cybersecurity, IT Services, and AI, sectors where Bryan has 25 years of experience as an accomplished deal execution leader in buy and sell transactions.Previously, Bryan worked as a financial analyst for Century Telephone Enterprises (a.k.a. CenturyLink and Lumen). After an initial six years mastering the telecom sector, Bryan joined CenturyLink’s M&A team to facilitate carve-out acquisitions of access lines. Over 22 years on CenturyLink’s M&A team, Bryan participated in acquisitions and divestitures with more than $80 billion in deal value, during which Bryan led the transformative acquisitions of Qwest and Embarq. Moving into data centers and managed services, Bryan led the acquisition of Savvis
EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Derek Koecher as a new Senior Advisor. Derek will bring his decades of M&A expertise to help guide 1stWest M&A’s clients through complex carve-outs, buy and sell transactions, growth strategies, and negotiation of transaction compensation for founders and executive teams.With a distinguished background in leadership roles at Fortune 100 companies such as Verizon (NYSE:VZ) and CenturyLink, Derek has facilitated over $100 billion in deal value across a wide spectrum of transactions. His journey began as a risk manager for a startup wireless communications company, before he advanced to pivotal roles in international telecom. Among his accomplishments, Derek played a key role in raising the largest VC-backed deal in Latin America as well as transformative acquisitions, including the sale of CenturyLink data centers, carveouts in towers, SaaS providers, and cyber security. Derek's recent focus on AI, Language Model (LM), mobility, fiber, and SaaS springs from his deep-rooted understanding of media, technology, and telecom.“Derek is among the most sought-after advisors for transactions in the hottest M&A sectors today, from telecom and SaaS to AI,” said Ted Rieple, 1stWest M&A’s Managing Partner. “Derek brings a sterling reputation to our firm, earned from his decades of service to many of the most well-known corporations in North American
In 2017, Level 3 was acquired by CenturyLink, and in 2020, CenturyLink changed its name to Lumen.
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