Pharmacy Manager Operations
Posted on 3/21/2023
Las Vegas, NV, USA
Experience Level
Desired Skills
  • Direct the continued growth and expansion of Alto pharmacy
  • Spend 50% of your time in pharmacy operations strategy/execution vs. fulfillment functions
  • Coach and develop a team of Pharmacists, Pharmacy Technicians, and Fulfillment Coordinators to optimize quality and patient experience
  • Ensure proper ordering, handling, receiving, documentation, and storage of all medications
  • Work on company initiatives to develop innovative ideas that have a network wide impact
  • Manage staffing, scheduling, workflow, hiring, performance evaluations, and disciplinary action
  • Local, state, and federal rules and regulations regarding the practice of pharmacy
  • Third party payor contract rules and regulations held by Alto
  • Policies and procedures as set forth by Alto
  • 25% travel required
  • Previous experience as a multi-site leader or leader of a large mail order/fulfillment center/hospital system pharmacy
  • Previous experience leading a high volume operation and managing a staff of at least 20 people
  • Proven track record of establishing and improving complex workflows within a high-volume fulfillment operation
  • Experience using tools such as Excel, Tableau, or Looker to collect, analyze, and interpret data
  • Demonstrable record of driving KPI improvements
  • Pharmacist licensed and in good standing with the State Board of Pharmacy in the state that you are applying for
  • Exposed to a normal office environment
  • Lift, carry, reach, and /or push/pull various items (bags, boxes, carts, etc.) while using proper technique up to 35 lbs
  • Standing, walking, bending, and sitting depending on the needs of the pharmacy operation
  • Operate all equipment necessary to do the job
  • Read English, comprehend, and follow simple oral and written instructions
  • See details of objects that are less than a few feet away including differences between colors, shades, and brightness
  • Required to have close visual acuity to perform an activity such as: transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned
  • Use one or two hands and/ or fingers to grasp, move, or assemble objects
  • Repeat the same movements
  • The role of Pharmacy Supervisor is one of Alto's most critical functions. In this role, you will be responsible for ensuring our fulfillment facilities' efficiency and scalability. A chief objective will be to establish operational excellence, particularly as it pertains to performance metrics and compliance. You will use your in-depth knowledge of pharmacy regulations, inventory management, and patient safety practices to meet and exceed SLAs
  • Additional responsibilities include partnering with our Recruiting and HR teams to attract, hire, develop, and retain a team of pharmacists and technicians. You will use your experience growing teams to identify and evaluate high-performing, high-potential candidates. Post-hire, you will oversee and coach their performance management and development
Desired Qualifications
  • Experience using lean, Kaizen, or similar continuous improvement methodologies
  • APICS, Six Sigma, or other certification
Alto Pharmacy

501-1,000 employees

Digital pharmacy & prescription delivery service
Company Overview
Alto's mission is to fulfill medicine’s true purpose — to improve quality of life — for everyone who needs it. The company combines expert pharmacist care with purpose-built technology to deliver a more convenient and affordable experience for those who need medication.
  • Generous time off
  • Comprehensive medical, dental, & vision plans
  • 401k
  • Life & disability insurance
  • Parental leave
  • Equity
Company Core Values
  • Patients come first
  • Dance in the storm
  • Be humble
  • Take my 100% responsibility
  • Communicate with candor
  • Be pragmatic
  • Chip away at it
  • Go to N=1