Senior Customer Success Engineer

Posted on 5/1/2024



501-1,000 employees

AI-based software security platform


Remote in USA

Required Skills
Microsoft Azure
Google Cloud Platform
  • Minimum five years’ experience in the information security or software development industry.
  • Customer facing experience with strong listening and business relationship skills
  • Ability to collaborate with and motivate groups towards a unified goal
  • Must be effective working independently and in a team setting
  • Public cloud and cloud security fundamentals (e.g., AWS, Azure, GCP, cloud infrastructure security, container security)
  • Experience working and integrating with security tool APIs for both GraphQL and REST
  • System integration, automation, and cloud experience (e.g., Azure DevOps, GitHub, GitLab, Jenkins, etc.)
  • Hands on with cloud security solutions (e.g., Wiz, Orca, Palo Alto Prisma)
  • Scripting (Perl, Python, etc.), Java, .NET (C# and ASP, .Net) knowledge
  • Experience with architecting a secure SDLC in a modern development shop (DevOps, Agile, CI/CD)
  • Hands-on experience with application security solutions (Synopsis, Veracode, Checkmarx, Snyk, etc.)
  • Hands-on problem solver who is proactive and is able to self-manage a challenge through to resolution
  • Customer requirement gathering, prioritization and scoping experience
  • Enthusiastic, self-starter with a charismatic personality
  • Must be willing to travel 10-25%
  • Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program
  • Match Veracode solutions to customer's technical, security, and business needs.
  • Assist and advise on the effective use of Veracode security products and their alignment with a customer's environment
  • Collaborate with Customer Success Managers on designated accounts through customer onboarding to ensure a successful customer launch
  • Demonstrate and integrate Veracode products across the entire software development toolchain
  • Present Veracode and Longbow’s vision, strategy and product roadmaps to executives and technical management.
  • Provide customer-oriented feedback to internal product development groups to guide the future direction of the Longbow and Veracode solutions.

Veracode provides an intelligent software security platform that utilizes AI to detect and address flaws and vulnerabilities throughout the software development lifecycle.

Company Stage


Total Funding



Burlington, Massachusetts



Growth & Insights

6 month growth


1 year growth


2 year growth