What we care about:

• Taste. You know what good design looks and feels like.
• Self-awareness. You have high emotional intelligence and know your strengths and weaknesses.
• Confidence. You bring a point of view, but know when to compromise.
• Growth mindset. You are always working to level up yourself and those around you.
• Curiosity. You ask good questions, and have compassion for both your colleagues, and the users you are designing for.
• Discovery. You know how extract insights from feature requests, work backwards to reveal the problem, and test assumptions to refine the opportunities.
• You can turn ambiguity into clarity, clarity into shared understanding, and shared understanding into shipped software.
• Communication. You are adept at remote work, async communication, and have strong storytelling and presentation skills.
• Writing. You understand that writing is design and you craft experiences through the use of content design practices and strong UX copy.
• Attention to quality. You have high standards, but also know when to move fast. You have a strong habit of self-review to catch mistakes and deliver quality.
• You take delight in working through interface details, design for reuse and consistency, and are well versed in prototyping and visual design principles.

What you’ll do:

• Participate in UX team meetings and contribute to our culture and process.
• Deeply understand our customers and users needs and the problems we are prioritizing.
• Articulate those needs via UX artifacts like job stories and story maps.
• Ideate on solutions in low fidelity and gather feedback from stakeholders, peers, and cross-functional partners.
• Write and review UX copy for both your own projects and projects other Designers are working on.
• Prototype designs in high fidelity, creating UI that is usable, desirable, and accessible.
• Test potential solutions with customers and users to reduce the risk of building the wrong thing.
• Participate in design critique, sharing your work and providing thoughtful and constructive feedback on the work of your peers.
• Build relationships, and collaborate closely with cross-functional teams distributed across the US and India. Over-communicate, keeping teams aligned and stakeholders, peers, and cross-functional partners informed.
• Challenge Product Managers and Engineers on decisions that compromise the design or user experience.
• Plan projects, manage your time, and adapt to changing priorities.
• Test completed features to ensure the implementation aligns with the intended design and meets quality standards.

Qualifications:

• 3+ years designing SaaS products for web and mobile, preferably in the B2B space.
• A portfolio that demonstrates this experience. We want to see problems you solved, outcomes you achieved, your role, the solution, challenges you faced, and what you learned.
• A degree in a Design related discipline is nice, but the equivalent in additional experience is just as good or better.