Business Operations & Systems Analyst I

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Enterprise Project/Program Management Consultant I is accountable for leading most aspects of multiple low complexity projects or programs under the mentorship of a more senior project/program manager. This includes providing business knowledge, technical support, test planning and test scenario execution to successfully implement system changes. The projects or programs the employee manages have a low level of risk, organizational span, business complexity, team size, and interdependencies.

Key Responsibilities

• Assesses and reports health of all projects or programs objectively, providing project transparency and accurate status updates.
• Prepares test plans and executes scenarios for functional and regression testing,  approves project implementation and verifies production output.
• Works with business and developers to ensure a common, consistent product for all states and lines of business for internal and external system customers.
• Documents requirements and software defects and work with business users, business analysts and developers to ensure a quality product.
• Reviews and researches production problems; determines impact of issues on the business units, develops alternative work processes until issues are resolved.
• Provides direction and oversight throughout project lifecycle to meet business requirements.
• Proactively identifies, resolves, and escalates (as needed) projects or program risks/issues.
• Achieves desired business results by thoroughly understanding business objectives.
• Plan and implement most aspects of projects or programs.

Education

• 4 year Bachelors Degree (Preferred).

Experience

• 2 or more years of experience (Preferred).

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Compensation

Base compensation offered for this role is $50,400.00 - $75,000.00 annually and is based on experience and qualifications.

*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.