Full-Time

Carrier Account Manager

Confirmed live in the last 24 hours

Spot Freight

201-500 employees

Third-party logistics and transportation management

Industrial & Manufacturing

Compensation Overview

$50,000Annually

+ Uncapped Commission

Junior

Tampa, FL, USA

Required Skills

Sales

Communications

Lead Generation

Cold Calling

Customer Service

Requirements

Bachelor's degree
2+ years of Sales and customer service experience
Knowledge in the logistics industry

Responsibilities

BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight
CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers
RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals
FREIGHT OPERATIONS: Effectively analyze carriers and freight market
RESULTS: Achieve and exceed monthly sales margin expectations
COMMUNICATION: Proactively communicate with carriers and sales teams

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Responsibilities:

BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs.
RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Qualifications:

Bachelor’s degree.
2+ years of Sales and customer service experience required or current new college graduates with a focus in Business Administration/ Supply Chain/ Marketing and/or Professional Selling.
Knowledge in the logistics industry preferred.

Skills:

Ability to thrive in a fast-paced environment and meet performance metrics.
Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
Entrepreneurial and competitive spirit, passion, self-motivation.
Organization and attention to detail.
Adaptability, multi-tasking ability, sense of urgency.
Confident decision-making skills, problem-solving ability, and issue resolution skills.

Pay Information:

$50,000 base pay; can earn uncapped commission.

#LI-MH1

Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Spot Freight

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Website

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Spot is a premier third-party logistics provider, integrating advanced technology like a Transportation Management System and a Carrier Portal to offer tailored shipping solutions. This focus on leveraging technology ensures efficient management of logistics operations, making it an ideal working environment for professionals eager to engage with cutting-edge tools in the logistics industry. The support for unlimited access to freight provides a dynamic and abundant work scope, enhancing career development for its team members.

Company Stage

N/A

Total Funding

N/A

Headquarters

Indianapolis, Indiana

Founded

2009

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↓ -1%

2 year growth

↑ 17%