Technical Business Analyst @ Trilogy Federal

Business & Strategy (3)
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Business & Strategy (3)

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Salary Range: 65000 to 75000 (Currency: USD) (Pay period: per-year-salary)

Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.

Trilogy Federal is seeking a remote Business Analyst to support the Department of Veterans Affairs (VA) Veteran Canteen Service Point of Sale (VCS POS) products. The ideal candidate will be responsible for working closely with cross-functional teams to identify business needs, and help define solutions, enabling the efficient processing of sales and retail transactions for meals and goods sold to Veterans and their families. This role requires a strategic thinker with a deep understanding of business processes, data analysis, and technology solutions. The Business Analyst will work closely with cross-functional teams to identify business needs, develop solutions, and ensure successful implementation.

The successful candidate will help improve the VA’s efficiency and productivity by analyzing existing systems and processes, collecting data, and recommending solutions. The successful candidate should have experience working in the Veterans Canteen Service Point of Sale (VCS POS) system. High priority given to candidate with VA experience.

Primary Responsibilities:

Assist with business analysis of the VCS POS system from inception to completion
Collaborate with stakeholders to identify business needs and requirements
Develop and document business processes and workflows
Analyze data to identify trends, patterns, and opportunities for improvement
Recommend and implement technology solutions to meet business objectives 
Conduct user acceptance testing and ensure successful implementation of solutions 
Provide training and support to end-users
Stay up to date with industry trends and best practices
Strong leadership and project management skills
Ability to think strategically and solve complex problems
Excellent communication and collaboration skills 
Proactive, self-motivated, and results-oriented 
Adaptable to changing business needs and priorities 
Commitment to continuous learning and improvement

Minimum Requirements:

Bachelor’s degree in business administration, Information Technology, or related field (8+ years of relevant experience may be substituted for education requirement)
Minimum of 5 years of experience in business analysis or related role, including experience working with customers, users and project leads in analyzing, designing, implementing and supporting IT business applications and systems.
Experience in testing functionality and matching to requirements
Proven track record of leading and managing complex projects  
Strong analytical and problem-solving skills 
Excellent communication and interpersonal skills 
Proficiency in data analysis tools and software 
Experience with Agile methodologies is a plus
Familiarity with VA security standards (e.g., FISMA, NIST, HIPAA) and the VIP Lean-Agile framework is highly desirable.
Proficiency in MS Office Applications (Word, Excel, PowerPoint, Visio, SharePoint) and VA-approved tools (e.g., Jira, GitHub, ServiceNow).
Ability to adapt to evolving technical requirements and travel occasionally to VA sites in Washington, D.C., as needed.
Ability to obtain Public Trust Clearance

Preferred Qualifications:

Preferred VA, VBA, or VHA Experience

Benefits (including but not limited to):

Health, dental, and vision plans
Optional FSA
Paid parental leave
Safe Harbor 401(k) with employer contributions 100% vested from day 1
Paid time off and 11 paid holidays
No cost group term life/AD&D plan, and optional supplemental coverage
Pet insurance
Monthly phone and internet stipend
Tuition and training reimbursement

Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia.

Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Technical Business Analyst

Business Analysis, Veterans Affairs

Trilogy Federal

Compensation Overview

Primary Responsibilities:

Minimum Requirements:

Preferred Qualifications:

Benefits (including but not limited to):

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