Director – ATM and Safety Performance

Job Posting Title

Director, ATM and Safety Performance

Job Category

Human Resources

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-07-26

Job Grade

L3

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Assistant Vice President, Strategy Realization, the Director ATM and Safety Performance is responsible for the development and delivery of the corporate performance management framework.

The Director is responsible for deploying best practice project valuation, solution design, implementation, planning, monitoring, tracking, and reporting, to support NAV Canada’s corporate performance initiatives for continuous improvement of productivity and safety. The position promotes corporate and operational performance improvement through strategic priorities, initiatives, plans, analyses and recommendations related to trends, underlying themes and concepts.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

Strategic alignment and implementation:

• Defines objectives, KPIs and measures at corporate and departmental levels, gains approval from business leaders and effectively cascades them to business and support units for continuous improvement;
• Ensures that Department/ Business Units strategies are linked to each other and to the Corporate Plan in a structured manner;
• Defines the synergies and interrelationships to be created through cross-business / cross-functional performance and recommends roles for effective implementation;
• Designs and reports on key performance measures related to business costs, corporate efficiency, safety and effectiveness;
• Designs, develops and delivers methodologies, tools, processes and systems aligned with corporate objectives and researched best practices to analyze and bridge operational gaps for organizational effectiveness;

Resource Utilization:

• Collaborates with the Finance Department to align the planning and budgeting processes;
• Prepares and analyzes air traffic forecasts through econometric and business operations modeling with sensitivity analysis to support Finance with budgeting and rate setting;
• Participates in the establishment of costs/budgets for strategic priorities and initiatives;
• Supports business case analysis for change initiatives, defines value measurement for corporate projects and analyzes labour cost impacts associated with collective bargaining and closed period negotiations;
• Identifies key business processes and leads continuous business process improvement projects for cost effectiveness and outstanding corporate performance;

Communication

• Collaborates with the Communications group to deliver the corporate performance communications plan and regular updates;
• Prepares documentation, materials, and presentations reporting to the executive team and to all staff on progress of strategy execution;
• Ensures appropriate and timely reporting of corporate performance, analyzes data and trends, and communicates results with recommendations for improvement while maintaining or improving data streams and analytics;
• Leads the collection of quantitative and qualitative analysis and dissemination of a variety of monthly, quarterly and yearly statistics and reports to executive and leadership committees and business units across the organization.

Leadership

• Leads a team of professional contributors towards the achievement of functional objectives; creates a positive environment that enables staff motivation and commitment to the function’s mandate and objectives.
• Leads and facilitates an inclusive, respectful and service excellence oriented culture within the team and across the organization to leverage broader partnerships and knowledge.

What you bring:

• Degree in an area related to business performance (Business Administration, Public Administration, Statistics, etc.) or equivalent experience and skills.

• 10 years of experience in organizational development, business case analysis and project management, preferably in the Air Navigation service industry;
• Demonstrated experience developing and implementing a corporate performance framework, utilizing a balanced approach to develop performance objectives, measures and KPIs;
• Demonstrated experience in designing complex quantitative and qualitative analyses that identify trends and gaps, recommending innovative solutions for improvement and performing predictive modeling;
• Proven experience leading and managing a team.
• Experience working in analytics, business intelligence, data mining or decision support function within a large corporation
• Knowledge of NAV Canada policies, processes, regulations and systems.
• Certified Project Manager or equivalent skills and experience.

How others describe you:

• Proven leadership in the development of organizational performance reporting;
• Ability to develop networks and build corporate wide strategic collaborative relationships, collaborate across boundaries, and find common ground with a widening range of stakeholders to support corporate performance;
• Excellent communication, presentation and facilitation skills with an ability to communicate to a variety of audiences with consistent diplomacy and confidentiality;
• Ability to proactively identify risks, measure and evaluate outcomes and propose mitigation strategies;
• Excellent influencing and engagement skills in building alignment and accountability with the ability to lead, coach and persuade others as needed to accomplish projects;
• Excellent statistical/financial analytical skills with the ability to establish financial management and forecasting frameworks, systems and processes for cost effective resource utilization; 
• Ability to think analytically and critically to identify issues, problem solve and design solutions across systems;
• Ability to translate results into clear, concise presentations, written reports, and data visualizations;
• Excellent leadership and project management skills;
• Excellent people management, conflict resolution. mentorship and teambuilding skills;
• Ability to work in a fast-paced environment, prioritize critical needs and act decisively;
• Proficiency in Microsoft Office Suite, with a strong focus on Excel and PowerPoint;
• Ability to handle sensitive information with discretion and confidentiality;
• Bilingual in English and French.

Working Conditions:

• This position is a hybrid position with a minimum 3 days per week on site. 
• Occasional travel required
• Bilingual or willingness to learn French

IMPORTANT:

Please submit a letter along with your resume addressing the following:

• What is your motivation to apply for the Director, ATM and Safety Performance role?
• What is your vision for the role?
• What skills do you bring to the position that will make you successful?

Behaviour Statement:  

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive or business critical in accordance with NAV CANADA’s Drug and Alcohol policy.