Full-Time

Operations Specialist

Posted on 4/3/2025

MegaCorp Logistics

MegaCorp Logistics

501-1,000 employees

Logistics services for full and less-than-truckload shipments

Compensation Overview

$36k/yr

Entry, Junior

Jacksonville, FL, USA

This is an in-office position.

Category
Transportation & Distribution
Operations & Logistics
Required Skills
Salesforce
Data Analysis
Connection
Connection
Connection
logo

Get referrals →

You have ways to get a MegaCorp Logistics referral from your network.

đź’ˇ

Applications through a referral are 3x more likely to get an interview!

Requirements
  • High school diploma or GED required
  • Bachelor’s degree preferred
  • Excellent customer service skills
  • Strong written/verbal communication skills and attention to detail
  • Able to multi-task and enjoys a fast-paced environment
  • Entrepreneurial, self-motivated, self-starter
  • Ability to learn quickly, analyze situations and make decisions
Responsibilities
  • Assisting Account/Logistics manager in servicing his/her business
  • Developing relationships with carriers and skills in evaluating and selecting carriers
  • Skills in negotiating carrier rates
  • Skills in scheduling and servicing loads and handling fiduciary responsibilities
  • Skills in use of company’s HERO software
  • Skills in use of Salesforce
  • Developing and maintaining excellent relationships with primary and secondary carriers for contracted freight moves
  • Analyzing past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load
  • Acting as a liaison between clients, carriers, shippers and receivers
  • Negotiating constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts
  • Evaluating carrier performance, including safety and insurance coverage, and making future carrier selections accordingly
  • Monitoring progress of loads; maintaining awareness of potential in-transit issues, such as weather problems, and taking action in advance where possible to ensure timely delivery while managing costs
  • Analyzing and resolving in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consulting with client and recommending solution as appropriate
  • Ensuring all fiduciary responsibilities are met and that all fees and costs are documented for each load
  • Resolving client claims and receivables issues
  • Accurately entering and maintaining up-to-date information in company software
  • Other duties as required

MegaCorp Logistics provides logistics services across the continental US and Canada, specializing in full and less-than-truckload shipments, including dry van, refrigerated, flatbed, intermodal, and air transport. Their operations are supported by a highly trained staff that prioritizes the safe and timely delivery of goods, ensuring that clients' logistics needs are met with care. MegaCorp distinguishes itself from competitors through its strong corporate culture, which emphasizes employee satisfaction and offers above-average pay and numerous perks. The company aims to foster a positive work environment where employees can thrive, reflecting their commitment to both their workforce and their clients. MegaCorp's goal is to be a trusted partner in logistics, helping clients succeed by treating their operations as an extension of their own.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Wilmington, North Carolina

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Adoption of AI-driven tools can enhance MegaCorp's operational efficiency.
  • Blockchain technology can provide transparency and security in supply chain operations.
  • IoT devices enable real-time tracking, reducing downtime for MegaCorp.

What critics are saying

  • Dependence on RingCentral poses risks if service disruptions occur.
  • Rapid expansion may challenge maintaining company culture and satisfaction.
  • Reliance on phone communications could impact sales if technical issues arise.

What makes MegaCorp Logistics unique

  • MegaCorp Logistics is recognized as a top workplace, enhancing employee satisfaction.
  • The company is a top logistics and freight brokerage firm in the U.S.
  • Partnership with RingCentral enhances communication capabilities, improving customer service.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Unlimited Paid Time Off

Gym Membership

Company News

MegaCorp Logistics
Jun 11th, 2023
MegaCorp Logistics Is A Top Workplace For 2023

MegaCorp Logistics has been awarded a Top Workplaces 2023 honor by The Enquirer Media Top Workplaces.

MegaCorp Logistics
Apr 22nd, 2023
MegaCorp Named As a Top Logistics Company And As a Top Freight Brokerage Firm

MegaCorp Logistics is named as both a Top Logistics Company and a Top Freight Brokerage Firm in the United States by Transport Topics.

Business Wire
Jan 5th, 2023
Megacorp Logistics Taps Ringcentral® For Best-In-Class Voice Capabilities To Support Seamless, Flexible Customer Service Communication

BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward

Business Wire
Jan 5th, 2023
Megacorp Logistics Taps Ringcentral® For Best-In-Class Voice Capabilities To Support Seamless, Flexible Customer Service Communication | Business Wire

BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward

NKY Tribune
May 13th, 2022
MegaCorp Logistics, LLC. recognized as one of Transport Topics’ top logistics providers in America

MegaCorp Logistics is currently ranked as one of Transport Topics’ top logistics providers in America.

INACTIVE