Knowledge Management Specialist

Description

LAC Federal is seeking a Knowledge Management/Office 365 Specialist to support a federal cybersecurity client whose mission it is to secure and protect the Nation’s critical infrastructure resilience. The Knowledge Management Specialist would support a large, multi-team branch of cybersecurity partner engagement specialists.

This position will be a hybrid of remote and onsite in Arlington, VA.

• Advise content owners on content management processes and on optimal delivery and accessibility of their content
• Provide ongoing maintenance and support for a robust organizational structure for multiple teams and leadership to easily archive, locate, and query data from a shared content portal.
• Collaboratively work with client teams to increase adoption and content use.
• Develop and maintain onboarding material and provide organizational platform training and guidance on best practices.
• Provide strategic guidance and advice to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management / transfer needs.

Requirements

• Bachelor's degree in a relevant field.
• U.S. Citizenship required (required by federal government for position). 
• Active Secret security clearance required and an ability and willingness to upgrade to Top Secret.

PREFERRED QUALIFICATIONS:

• Knowledge of and experience configuring and maintaining information and task management tools such as Confluence, Jira, SharePoint, and relevant Microsoft Suite applications.
• Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions
• Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects
• Excellent oral and written communication/presentation skills
• Demonstrated expertise with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project
• Experience in the federal government sector
• Relevant experience in administration, professional services, project management. Familiarity with cybersecurity is a plus.
• Experience supporting DHS programs or initiatives strongly preferred
• Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus
• Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills

Physical Requirements

• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork. 
• Occasionally lifting of items weighing up to twenty-five (25) pounds such as files, books, and other materials.

BENEFITS

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.