Full-Time

Deployment Operations Program Manager

Confirmed live in the last 24 hours

ISEE

51-200 employees

Autonomous yard truck solutions provider

Robotics & Automation

Industrial & Manufacturing

AI & Machine Learning

Senior

Remote in USA

Requirements

5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive.
2+ years of program management experience, leading projects across various functional groups
MBA degree preferred, or 2+ years of additional work experience
Experience with broad variety of business and operations data to support strategic decision making
Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives
Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture

Responsibilities

Customer Operations
Internal Operations & Compliance

The Deployment Operations Program Manager will assist and drive activities related to a variety of customer operations (such as on-site demos, pilots, Proofs of Concepts, launches, etc.) and ensure smooth operations of vehicles, testing, and continued development of our products and features. This role will be focused on the execution of various operational tasks, including internal coordination, strategic communication, vehicle maintenance and compliance. This role will work closely with the COO, Product team, and engineering teams to drive a variety of positive customer and operational outcomes.

Specific Responsibilities:

Customer Operations: Strategically oversee and execute any customer engagement with ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, launches). Structure schedules and milestones for the onsite team and communicate updates for internal stakeholders and the leadership team. Coordinate the day-to-day activities onsite, leading standups as necessary. Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies.

Internal Operations & Compliance: Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc. Ensure that safety is always of highest priority in operations. Ensure that all internal stakeholders are aligned regarding timing and expectations.

Qualifications:

-5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive.

-2+ years of program management experience, leading projects across various functional groups

MBA degree preferred, or 2+ years of additional work experience

-Experience with broad variety of business and operations data to support strategic decision making

-Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives

-Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture

The expectation of this role is remote with a willingness to travel (35-50%).

ISEE

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Website

View Company Profile

ISEE specializes in autonomous yard truck solutions, utilizing a flexible AI platform and robust engineering capabilities to create a fully-autonomous driving system that anticipates unexpected behavior in dynamic and unpredictable situations, streamlining yard operations and improving safety for leading companies in the global supply chain market. Their technology combines a flexible AI platform with robust engineering capabilities to create a more intelligent autonomous driving system, designed to interact with people and equipment in complex and unpredictable environments.

Company Stage

Series B

Total Funding

$67.9M

Headquarters

Cambridge, Massachusetts

Founded

2017

Growth & Insights

Headcount

6 month growth

↓ -23%

1 year growth

↓ -32%

2 year growth

↓ -24%