Internship

Customer Communications Intern

Confirmed live in the last 24 hours

Carter's Careers

Carter's Careers

Atlanta, GA, USA

Requires onsite presence in Atlanta for four days a week.

Category
General Marketing
Copywriting Marketing
Growth & Marketing
Required Skills
JIRA
Requirements
  • Strong desire to learn along with professional drive
  • Solid understanding of different marketing channels
  • Excellent verbal and written communication skills
  • Excellent knowledge of MS Office
  • Ability to multi-task and take initiative
  • Analytical mindset and good organizational skills
  • Ability to prioritize, multi-task and meet deadlines
  • Passion for the marketing industry and its best practices
  • Enrollment in a Bachelor/Master’s degree program at the time of the internship (certificate programs are not eligible)
  • Availability to start on the designated start date in May
  • Availability to work for a minimum of 10 out of the 11 weeks of the defined internship period which runs from May-August
  • Working toward a college degree, preferably in a related field (e.g., English, Marketing/Communications, or Public Relations)
  • Minimum cumulative GPA of 3.0 (3.2 strongly preferred)
  • Previous internship or related experience in marketing or communications is a plus
Responsibilities
  • Own execution of manual and automated email, SMS and app push campaigns within Salesforce Marketing Cloud & Attentive Mobile platform, including:
  • Quality assurance and change management for 20-25 email/mobile campaigns/week
  • Audience assignment and filter creation
  • Deployment scheduling
  • Testing execution
  • Campaign monitoring, including matching deployment reporting to planned audience size and deliverability
  • Collaborate with MarTech partners ensure email technology is implemented correctly and functions within typical campaign cadence
  • Collaborate with marketing partners to support new initiatives and innovation within email & mobile campaigns, own necessary steps for execution
  • Support updates providing guidelines and status updates to key partners
  • Able to collaborate quickly and effectively to support business needs
  • Coordinate with cross-functional partners to gather assets and requirements for 20-25 campaigns per week, with emphasis on automated journeys
  • Track assigned email & mobile campaigns throughout the development process via Jira
  • Along with Customer Communications manager, escalate and address campaign risks
  • Maintain understanding of competitor programs. Review macro retail trends as well as YOY competitor programs and promotional changes; understand potential impact to CRI and make appropriate recommendations

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A