Job Description

A successful Product Manager can independently lead and manage a business or product area within a brand.  They can pinpoint customer value and identify iterative MVP solutions that can be delivered through collaboration with design and engineering team members.  This person is directly engaging customers on a weekly basis to better understand the industry, customer pain points, and how their product delivery will solve customer problems.  A successful Product Manager engages internal stakeholders to drive product understanding and establish a strong public narrative for release. They are continuously developing expertise in their business or product area through research, competitive analysis, emerging technologies and market trends.  A Product Manager owns the management of their roadmap and must have a clear understanding of the reasoning behind each decision. 

Job Responsibilities: 

• Owns planning, vision, and implementation of features for your business or product area 

• Engage current and prospective customer to understand and analyze their needs, business practices, and future plans 

• Identify areas of improvement with your existing product area and fresh opportunities to thrill the market 

• Engage internal stakeholders to drive product releases and support the public narrative for feature releases. 

• Deliver clear and comprehensive product requirements to provide guidance to the development team 

• Own the management and grooming of a product backlog ensuring tickets are ready to be pulled into upcoming sprints. 

• Engage sales, marketing, and customer support to capture customer feedback and to ensure prompt and seamless delivery to the market 

• Align your product roadmap with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt 

• Partake in the Scrum process and help drive effective scrum ceremonies including standups, grooming sessions, sprint planning, and retrospectives. 

• Outline key metrics for success and articulate plans for continuous measurement and iteration.  

• Ability to focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk 

• Identify and eliminate low value work undertaken by their agile team 

• Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving 

Qualifications

• 4+ years professional experience managing software products from inception through launch and iteration 

• Ability to operate and engage with a product team with minimal supervision 

• Experience and comfort engaging customers directly regarding product and business challenges. 

• Experience working in an Agile Scrum environment 

• Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it  

• Analytic: you can spot the commonalities in seemingly different customer requests and identify opportunities to address them with a unified solution  

• Innovative: you have a flair for bold ideas that can potentially deliver game-changing competitive advantages  

• Strategic: you can slice big projects into pragmatic MVPs that maximize customer value with the least amount of time, effort and risk  

• Collaborative: you believe that a team works best when everyone is communicating daily about how each person’s piece fits in the shared vision