San Francisco, California
6 month growth↑ 0%
1 year growth↑ 14%
2 year growth↑ 102%
- Experience in Fintech on Risk-related projects or in other highly regulated and complex industries
- Experience leading design teams and helping designers grow in their careers
- Ability to navigate ambiguity and drive improvements independently
- Capability to assess and implement the right amount of process and structure without being stifling
- Strong communication skills and the ability to provide clear and kind feedback
- Proficiency in driving design team processes such as design critiques and guiding the team to elevate the user experience
- Deeply understand the Risk Product space and develop a strategy and roadmap in collaboration with the executive team and cross-functional partners
- Manage a team of two designers, with the potential to scale the team to support the business
- Document and promote effective design systems, team meetings, and internal processes while eliminating inefficiencies
- Participate in planning, strategy discussions, design critiques, and other department-wide initiatives as part of the design leadership team
- Foster a collaborative environment within the team through team trips, working sessions, sharing inspiration, and encouraging collaborative projects
- Create an environment where team members feel comfortable providing constructive feedback and model radical candor
- Contribute to the hiring process to bring in more talented individuals
- Experience in the SaaS and fintech industry
- Experience with financial technology companies
- Experience with banking services and regulations
- Experience in defining product strategy for an organization
- Experience in cultivating a collaborative environment of experimentation and innovation
In 1954, Eero Saarinen designed a bank with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.
Since then, a lot of things have happened—Saarinen’s bank is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company.
Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a design manager to our Risk Organization, to define product strategy for the org, manage two designers on that team, help the team grow, and own design work whenever needed. You’ll be a key part of a team whose work is massively impactful to both our external customers and internal teams.
Our design team consists of 30+ people who love to solve complex problems through design, but are equally passionate about cultivating, guiding, and inspiring each other through their work to foster a collaborative environment of experimentation and innovation.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.
In this role, you’ll:
- Deeply understand the Risk Product space, working with the executive team and cross-functional partners to come up with a strategy and roadmap
- Inherit and manage a team of two designers, eventually scaling your team to support Mercury’s business
- Document and evangelize what works (design systems, team meetings, internal processes), and ditch what doesn’t
- Join the design leadership team and participate in planning, strategy discussions, design critiques, and other department-wide initiatives
- Make your team feel like a team by planning team trips, organizing working sessions, sharing inspo, and encouraging collaborative projects
- Create an environment where people feel comfortable pushing back on work that doesn’t hit the mark, and model radical candor with feedback that’s provocative rather than prescriptive
- Help us hire more great people
There are a lot of paths that could lead you to a role like this, so we encourage you to apply even if you’re not sure. Some relevant skills that can help:
- You’ve worked in Fintech on Risk-related projects, or in other highly regulated and complex industries
- You’ve led design teams and know how to help your designers grow in their careers
- You’re good at wrangling ambiguity and finding ways to improve the world around you, even when nobody’s told you to do so
- You can tell when you’ve hit on the right amount of process/structure without it feeling stifling or unnecessary.
- You can jump into work when needed and can be a highly productive individual contributor
- You can tell when somethings good and articulate clearly (and kindly) when it’s not
- You can drive design team processes such as design critiques, and are able to guide the team to ask the right questions to elevate the quality of the user experience
The total rewards package at Mercury includes base salary, equity (stock options), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees (any location): $212,500-$250,000
Canadian employees (any location): CAD 193,400-227,500