Full-Time

Implementation Manager

Updated on 6/10/2024

Loop

Loop

51-200 employees

Simplifies payments with advanced technology.

Financial Services

Mid

Chicago, IL, USA

Required Skills
Sales
Communications
Management
Requirements
  • 3-5 years of customer-facing experience in supply chain/logistics technology integrations or project/account management in the logistics or transportation industry
  • 3+ years of direct involvement in the Transportation, Logistics, Brokerage, and/or Supply Chain Industries
  • Ability to lead large groups of people to meet critical goals
  • Ability to proactively identify and communicate risks and opportunities
  • Experience in process mapping, whiteboard sessions, creating documentation, and standard operating procedures
  • Ability to adapt quickly to changing needs/timelines
  • Proven presentation or training experience
  • Excellent communication skills, both written and verbal
  • Highly organized with strong attention to detail and ability to multitask
  • Proficiency in project management tools and software
  • Ability to travel up to 20%
Responsibilities
  • Lead the onboarding process for new clients and collaborate with the sales team
  • Develop and execute comprehensive implementation plans for each client
  • Work directly with Loop’s technical architect to scope use cases for Loop’s product & roadmap
  • Facilitate project management for solution scoping and implementations
  • Identify and consult with clients on business process transformation and optimization
  • Lead detailed discovery sessions on business and technical requirements
  • Conduct weekly status meetings with clients to review progress and upcoming tasks
  • Ensure successful post-implementation handoff to the customer success team

The company's main product simplifies payments in a complex industry, utilizing advanced technologies to streamline the process.

Company Stage

Series B

Total Funding

$65M

Headquarters

San Francisco, California

Founded

2021

Growth & Insights
Headcount

6 month growth

40%

1 year growth

90%

2 year growth

375%