Network Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Join our team at Hims and Hers Health, Inc. (Hims & Hers) as a Network Engineer. We're a groundbreaking multi-specialty telehealth platform, revolutionizing healthcare accessibility. With a focus on Network Infrastructure solutions and cloud networking expertise, you'll help shape our dynamic network infrastructure. Your role directly impacts how we connect consumers to licensed healthcare professionals, making better health easily attainable. You should be a forward-thinking, innovative individual driven to identify updated tactics to traditional and/or complex problems.

You Will:

• Implement and maintain network architecture emphasizing Cisco, Meraki, Palo Alto, and AWS cloud networking at Hims and Hers Health.

• Monitor all network systems to verify all are working correctly using a platform like DataDog.

• Ensure the stability, integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health.

• Troubleshooting inefficiencies and errors with all aspects of our network.

• Follow standards set in place to deploy networking systems.

• Maintain Disaster Recovery options for Networks. Technologies may include HA, VRRP, Meraki Warm Spare, database replication for SaaS products.

• Build and maintain SOPs, best practice and hardening documentation, and other internal reference documentation.

• Develop, maintain, and own system patching schedules on a predictable cadence.

• Maintain on-premise and remote connectivity for our Hybrid users by supporting ZTNA solutions, IPSec site-to-site connectivity.

• Experience with routing and switching protocol principles, SDN-related technologies, WLAN operating principles, and solid network foundation.

• Collaborate cross-functionally to align VMs and network architecture with business needs, security standards, and our dynamic telehealth environment.

• Ensure network stability, performance, and security, supporting uninterrupted healthcare services.

• Proactively evaluate and implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance.

• Stay updated with industry trends, adapting to telehealth's unique demands.

• Participate in on-call rotations, reflecting our commitment to patient well-being.

You Have:

• Bachelor’s degree in Computer Science or related field (preferred but not required).

• 3+ years of network engineering experience.

• Experience with network design, protocols, and network topology.

• Familiarity with Cisco & Meraki, DDI solutions, and Network Security.

• Experience in technological auditing.

• Understanding of network and server security in a healthcare context.

• Relevant certifications: Cisco CCNA, Network+, AWS Solutions Architect, etc.

• Proficiency in network monitoring, troubleshooting, and communication.

• Proficiency in private and public cloud environments.

• Strong problem-solving skills in healthcare innovation.

• Ability to communicate with technical and non-technical personnel.

• Scripting and automation skills (a plus).

• Experience with network architecture designing software (e.g. Visio).

• Proficiency participating in a Change Management process.

• Up to 25% travel may be required as needed to our sites across the United States.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.