Full-Time

Recruiting Coordinator

Updated on 9/4/2026

Listen Labs

Listen Labs

51-200 employees

Automates AI-driven customer interviews and insights

Compensation Overview

$85k - $105k/yr

+ Equity

New York, NY, USA

In Person

Category
People & HR (1)

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Requirements
  • The candidate must have at least 2 years of experience in recruiting coordination, recruiting operations, or a similar function in a fast-paced environment.
  • The candidate must be highly detail-oriented and able to identify issues others may miss.
  • The candidate must be reliable and responsive.
  • The candidate must be able to manage multiple priorities without becoming flustered.
  • The candidate must care about candidate experience and creating seamless processes.
  • The candidate must exercise good judgment when handling sensitive information.
  • The candidate must be warm and easy to work with.
  • The candidate must proactively identify and fix broken processes.
  • The candidate must be interested in growing into broader ownership over time.
Responsibilities
  • Own scheduling end-to-end and ensure candidates and interviewers are prepared and arrive on time.
  • Deliver a thoughtful candidate experience, particularly for onsite interviews.
  • Keep candidates, recruiters, and hiring managers informed throughout the process.
  • Work with the recruiting team to quickly unblock issues and maintain momentum.
  • Maintain accurate information in Ashby.
  • Identify broken workflows, improve processes, and strengthen recruiting operations.
  • Take on ad hoc projects, including supporting new hiring initiatives and improving operational processes.
Desired Qualifications
  • Experience with Ashby is helpful but not required.

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company Size

51-200

Company Stage

Series C

Total Funding

$221M

Headquarters

San Francisco, California

Founded

2023

Get referred to Listen Labs

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Listen Labs raised $69 million in January 2026, reaching $100 million total funding.
  • Listen says annualized revenue grew 15x in nine months, reaching eight figures.
  • Listen is hiring across engineering, growth, revenue, and customer success, signaling expansion.

What critics are saying

  • Qualtrics launched AI CX agents in March 2026, attacking Listen’s core workflow.
  • UserTesting and dscout launched AI research tools in 2026, compressing Listen’s differentiation.
  • Listen’s panel-driven model faces GDPR, consent, and data-breach exposure across geographies.

What makes Listen Labs unique

  • Listen Labs runs thousands of AI voice interviews simultaneously across 100+ languages.
  • Listen Labs claims a 30 million-person panel and one-million interviews, serving Microsoft and Sweetgreen.
  • Listen Labs packages interviews into reports, highlight reels, decks, and searchable knowledge bases.

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Benefits

Company Equity

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

5%

2 year growth

-14%
Gate.com
Aug 4th, 2026
AI Startup Listen Labs Raises title25 Million at title.5 Billion Valuation | Gate News

According to The Information, AI startup Listen Labs raised $125 million in a funding round at a $1.5 billion valuation.

The Information
Aug 4th, 2026
A Customer Feedback Startup Is in Talks For $125 Million Financing Led By Anthropic Investor

AI that generates realistic voices has come a long way. It powers applications like ChatGPT, phone-based customer support and increasingly helps businesses solicit verbal feedback from their customers about products or experiences.One AI startup in that field is San Francisco-based Listen Labs, ...

Sequoia Capital
Jun 5th, 2026
Listen Labs scales voice interviews with AI agent, serves 20% of Fortune 500

Listen Labs, founded by Alfred Wahlforss, has built an AI agent that conducts thousands of simultaneous voice interviews to understand customer behaviour. The platform, which launched a year ago, now serves 20% of the Fortune 500, including Microsoft, Anthropic and Sweetgreen. The company maintains an audience of 30 million participants, ranging from oncologists to software engineers. Its AI agent conducts video interviews, analyses emotions and facial expressions, and provides recommendations based on the conversations. Listen Labs found that people are more honest with AI interviewers than humans, answering more consistently across repeated questions. The startup spends 80% of its engineering resources building its audience database, creating detailed profiles to identify specific customer segments. The company aims to expand its audience to one billion people whilst developing simulation capabilities to predict customer responses.

TechAnnouncer
Mar 18th, 2026
Listen Labs raises $69M to scale AI-powered customer research globally

Listen Labs, a San Francisco-based AI-powered customer research startup, has raised $69 million, bringing its total funding to that amount across three rounds since its founding in 2023. The Series B round, which closed in January 2026, was led by Sequoia Capital and Ribbit Capital. The company uses artificial intelligence to automate and scale qualitative customer interviews, conducting thousands of voice and video sessions simultaneously across multiple languages. Its platform transcribes, analyses and generates insights from customer conversations, enabling businesses to gather global feedback in real-time. Founded in 2023, Listen Labs currently ranks 33rd among 721 active competitors in the customer research space. The funding will support product development, global expansion and enhanced AI capabilities, positioning the company to compete with established players like Faraday and dscout.

Neo
Feb 3rd, 2026
Listen Labs raises $100M Series B as Neo portfolio companies secure funding

Neo's portfolio companies announced several major deals in January. Topos Bio raised $10.5 million in seed funding to develop drugs targeting proteins involved in Alzheimer's and cancer. Chai Discovery partnered with Eli Lilly to accelerate medicine development, whilst Listen Labs secured $100 million in Series B funding for its customer insights platform. Meanwhile, community members made significant contributions. Alex Cui, CTO of GPTZero, and his team discovered AI hallucinations in over 50 papers published at NeurIPS 2025, with their findings gaining widespread attention. Kalshi is now powering Coinbase's entry into prediction markets. Neo scholars and founders also shared insights, including experiences building at Cognition and perspectives on AI in customer support.