Full-Time

Trainer – Safety

Confirmed live in the last 24 hours

X

X

1,001-5,000 employees

Compensation Overview

$90k - $115kAnnually

Mid

Austin, TX, USA + 1 more

More locations: Bastrop, TX, USA

Requires onsite presence in Bastrop or Austin, TX.

Category
Customer Education & Training
Customer Success & Support
Required Skills
Data Analysis
Requirements
  • 3+ years experience in developing and delivering training programs
  • Experience developing training in a variety of delivery modalities, including instructor-led and e-learning.
  • Familiarity and/or experience with program management processes, learning management systems, and instructional design tools
  • Ability to deliver technical content, and aptitude to learn new technical content.
  • A passion for teaching and an active user of X
  • Strong interpersonal and communication skills, with excellent storytelling skills
  • Independent and flexible
Responsibilities
  • Design, create and deliver interactive, effective and inclusive training experiences for our Trust & Safety content moderation and customer support operations. These experiences include instructor-led sessions, eLearning, videos, and documentation.
  • Plan, communicate, and measure training to continuously improve the effectiveness of training.
  • Manage training logistics and tools.
  • Track the progress of agents across training programs, ensuring they meet high quality standards before moving to production cases. Deliver remediation training where agents are not meeting standards.
  • Collect feedback, results, and performance data of trainees after sessions.
  • Contribute to reporting on training activities and analyze data to drive results and learning effectiveness.

Company Stage

Acquired

Total Funding

$739.4M

Headquarters

San Francisco, California

Founded

2006

Growth & Insights
Headcount

6 month growth

-14%

1 year growth

-26%

2 year growth

-78%
Simplify Jobs

Simplify's Take

What believers are saying

  • X's connection to high-profile figures like Elon Musk can attract significant media attention and user engagement.
  • The platform's potential integration with cryptocurrency and decentralized finance could open new revenue streams and user bases.
  • X's rebranding and strategic shifts may lead to innovative features and services, enhancing user experience and platform growth.

What critics are saying

  • Elon Musk's influence on X could lead to volatility and unpredictability in platform policies and user experience.
  • The platform's association with cryptocurrency, particularly Dogecoin, may expose it to regulatory scrutiny and market instability.

What makes X unique

  • X's association with Elon Musk and his influence on Dogecoin's market performance sets it apart from other social media platforms.
  • The platform's rebranding from Twitter to X signifies a strategic shift, potentially aligning with Musk's broader vision for a multi-functional app.
  • X's ability to drive cryptocurrency discussions and trends, as seen with Dogecoin, highlights its unique position in the social media landscape.

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