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Patient Accounts Manager
Posted on 12/8/2022
Chicago, IL, USA
Experience Level
Desired Skills
  • Demonstrated ability to implement, drive, and execute on process improvement and projects as determined
  • Excellent relationship building skills with aptitude for working collaboratively with cross-functional groups
  • A track record of successfully managing teams
  • Effective verbal and written communication skills
  • Must have the ability to read and interpret healthcare related documents such as insurance forms, insurance policies, and EOBs
  • Previous management and experience leading teams required
  • 3 years of healthcare operations experience required, one of which must be tied to insurance verification, medical billing, medical payment posting, or medical financial accounts
  • Develop and conduct meaningful performance appraisals for your respective teams with the ability to identify team member performance strengths as well as areas for improvement
  • Manage and coordinate day-to-day operations of all teams and ensure daily balancing of all incoming receivables with cash posted to patient accounts
  • Enrollment of insurances for EDI, ERA, and EFT
  • Monitor corrections regarding any financial discrepancies created and outstanding items and exceptions
  • Works with insurance verification and financial counseling to ensure professional and accurate communication to our patients and their families
  • Stays abreast of payor coverage and policy changes and develops communication plan to teams and families regarding any updates
  • Provide accurate good faith estimates in accordance with the No Surprises Act
  • Help to develop and maintain financial policies and ensure adherence to policies across the organization
  • Ability to run, read, and interpret reporting and drive meaningful changes based on report findings
Desired Qualifications
  • Passion for and knowledge of mental health and eating disorder treatment and expanding access to treatment
  • Experience working in entrepreneurial settings or startup environments, especially in health care
Equip Health

201-500 employees

Eating disorder virtual treatment
Company Overview
Equip is on a mission to transform eating disorder treatment. The company has reimagined eating disorder care with evidence-based treatment built by experts in the field and people who’ve been there.
  • Flexible PTO & work hours
  • WFH or close to it
  • Home office stipend
  • Parental leave
  • Medical, vision, & dental
  • HSA & FSA
  • 401k
Company Core Values
  • Start with curiosity
  • Trust your village
  • Own the impact