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Product Operations Associate
Confirmed live in the last 24 hours
Remote • Brooklyn, NY, USA • United States
Experience Level
Desired Skills
  • 2-3 years of work experience in a role that included cross-functional project management in a fast-paced environment
  • A passion for problem-solving and a bias for action
  • Comfort learning and navigating new technologies, and specifically: jumping into the numbers or code yourself. It's okay if you don't know SQL just yet, but this will be a skill you'll learn and use regularly in this job
  • The ability to bring order to chaos. You are organized and - more importantly - always looking for opportunities to improve processes and systems
  • An ability to communicate clearly and effectively
  • Build the processes and tools to allow the Product team (including you!) to handle incidents, outages, and bugs that come up in our mobile banking product
  • Dig into the data on core product performance and user feedback to inform our prioritization of work across incidents and high-value, smaller scale projects
  • Coordinate across functions to improve our collective understanding of product performance and customer feedback in order to better serve our users
  • Take on high-value, cross-functional special projects to validate new product ideas in their early stages of development with the support of a PM (e.g. send millions of dollars through our mobile banking app to users affected by hurricanes)
  • And much more : )

51-200 employees

Financial health management mobile app
  • Generous vacation policy
  • Unlimited sick days
  • Medical, dental, & vision coverage
  • 401k with employer match
  • 16 weeks parental leave
  • New tech tools
  • Remote first
Company Core Values
  • Listen first
  • We're doers, not philosophers
  • Embrace a growth mindset
  • Light up at out mission