Account Manager

Job Description

This role is responsible for actively managing the relationship with one of the largest German banking groups to promote, sell and deploy the full range of Visa products and services and coordinating client projects across the Visa organization.

Key Work Outputs and Accountabilities

Work with banks in the assigned region to identify new and ongoing requirements, introducing products and services which enhance the customer payment experience and support growth for the client’s business with Visa

Build and oversee relationships across the whole client organisation, including service providers, local banks. Identify key influencers and stay close to identify opportunities and challenges early on

Assume full responsibility for driving top and bottom-line growth with the banking group’s organisation, ensure delivery of critical projects as well as ongoing business, resolve issues and ensure a high client satisfaction

Engage with colleagues across Visa, ensuring teams such as marketing, product and consulting are appropriately involved in and contributing to strategic and tactical projects to develop client business proactively

How Factors:

Focusing on customers and stakeholders • Collaboration within Visa

Proactive and forward thinking

Ensuring successful change

Building credibility

Act under ambiguity and with divers' political interests.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

-5 or more years of relevant work experience 
-Proven experience of having managed a Client to deliver new solutions to grow profitability of a business
-Knowledge and experience of the payments business and financial services especially in cooperative bank sector of the German market
-Excellent interpersonal skills, with the ability to liaise with and influence key stakeholders
-Good Commercial acumen and understanding of the payments market
-Proven ability to develop and deliver client strategic plans to drive value both for the Client and Visa
-Proven influencing, selling and negotiation skills
-University Master’s degree or comparable qualification
-Fluent in German and English