Full-Time

Site Reliability Engineer ll

Cohere Health

Cohere Health

501-1,000 employees

Digital health PaaS automating prior authorization

Compensation Overview

$100k - $110k/yr

+ Bonus

Boston, MA, USA

Remote

Onboarding in Boston, Massachusetts; occasional in-person team meetings and company events.

Category
DevOps & Infrastructure (1)
Required Skills
RabbitMQ
Python
JavaScript
MySQL
Apache Spark
ETL
TypeScript
AWS
Terraform

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Requirements
  • SaaS Platform Experience: Minimum of 3+ years of hands-on experience operating multi-tenant, cloud-hosted, or cloud-native SaaS platforms at scale.
  • AWS Cloud Engineering: Deep expertise operating AWS core services, specifically AWS Lambda, Amazon ECS/EKS, Amazon EMR or AWS Glue (for Spark), EC2, VPC networking, IAM permissions, and CloudWatch.
  • Automation & Data Languages: Professional competency in writing, debugging, and maintaining automation scripts and data tools using Python (including PySpark APIs) and Node.js.
  • Data Operations: Experience managing and troubleshooting distributed data orchestration pipelines, ETL tools, message queues (e.g., AWS SQS/SNS, RabbitMQ), or stream processing frameworks.
  • MERN Stack Operations: Deep understanding of the operational lifecycle of JavaScript/TypeScript applications, including memory management, asynchronous runtimes, and Node.js clustering.
  • Database Administration: Practical experience managing, sharding, indexing, and optimizing production-grade MySQL DB & Athena (RDS or self-hosted).
  • Infrastructure as Code: Proven ability to deploy and maintain immutable infrastructure utilizing Terraform or OpenTofu.
  • Healthcare Experience: Minimum 1 year working within HIPAA-regulated environments. Direct experience securing data-at-rest and data-in-transit containing sensitive patient records is preferred.
  • Education & Experience: Minimum of 4 years of software/systems experience, with at least 1-2 years focused on live cloud operations and distributed data workflow management is preferred.
  • Crisis Management: Calm under pressure with a methodical approach to identifying and isolating PySpark driver OOM (Out of Memory) errors or data corruption during high-stress outages. Attention to detail and effective communications skills will be critical in working with clients and internal stakeholders is preferred.
Responsibilities
  • Production Operations: Maintain the continuous uptime, scalability, and security of our AWS-hosted MERN applications and backend data architectures.
  • Serverless Execution: Manage, optimize, and troubleshoot event-driven architectures running on AWS Lambda, focusing on cold-start mitigation, memory allocation, and execution timeouts.
  • Data Pipeline Execution: Monitor scheduled PySpark data workflows, execute standard operating procedures (SOPs) for large-scale data ingestion, and rapidly triage, rerun, or patch failed data processing jobs.
  • Incident Management: Participate in a collaborative on-call rotation to rapidly triage, debug, and mitigate live application outages and data flow bottlenecks.
  • Healthcare Compliance: Maintain strict HIPAA, SOC2, and HITRUST compliance profiles across all runtime environments, storage systems, and data pipelines handling Protected Health Information (PHI).
  • Toil Elimination: Engineer automated workflows to eliminate repetitive tasks like manual data seeding, infrastructure provisioning, and routine PySpark pipeline recovery steps.
  • Observability Engineering: Build specialized dashboards and alerts to monitor Node.js event loops, PySpark job execution stages, driver/worker memory leaks, and data pipeline throughput anomalies.
  • Post-Mortem Culture: Lead blameless post-mortems for operational and data processing failures, translating system crashes into permanent structural fixes.

Cohere Health provides a Platform-as-a-Service to streamline prior authorization in healthcare. Its Cohere Unify platform digitizes requests into a single automated workflow, integrates with electronic medical records, and uses OCR for fax submissions. It uses machine learning and responsible AI to automate decisions based on health plan policies, speeding reviews and ensuring complete information. The company licenses Cohere Unify to health plans for use by internal utilization management teams, aiming to reduce delays, cut costs, and improve patient outcomes.

Company Size

501-1,000

Company Stage

Series C

Total Funding

$196M

Headquarters

Boston, Massachusetts

Founded

2019

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Simplify Jobs

Simplify's Take

What believers are saying

  • Temasek led Cohere’s $90 million Series C in May 2025, signaling investor conviction.
  • Microsoft Dragon Copilot integration expands distribution into point-of-care clinician workflows.
  • Cohere endorsed CMS ePA acceleration on May 20, 2026, aligning with national procurement momentum.

What critics are saying

  • CMS mandates by January 1, 2027 force every rival to match ePA speed.
  • Prior authorization reform from payers and providers commoditizes Cohere’s core workflow advantage.
  • A safety failure in agentic AI approvals would trigger payer churn and regulatory backlash.

What makes Cohere Health unique

  • Clinician-built prior authorization workflows, with 70 MDs across 220 clinical staff, sharpen decision quality.
  • Cohere Connect APIs and Unify handle 47 million payer-provider interactions annually.
  • Policy Studio digitizes medical policies into structured assets for interoperability and real-time automation.

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Benefits

Health Insurance

401(k) Company Match

Performance Bonus

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

1%

2 year growth

0%
Cohere Health
Aug 18th, 2026
Cohere Health recognized in 2026 gartner(r) Hype cycle(tm) for U.S. Healthcare Payers for fifth consecutive year.

Cohere Health recognized in 2026 gartner(r) Hype cycle(tm) for U.S. Healthcare Payers for fifth consecutive year. Published: August 18, 2026 BOSTON (August 18, 2026) - Cohere Health(R), the leading clinical intelligence and operations platform for health plans, today announced it has been recognized for a fifth consecutive year in the Gartner Hype Cycle for U.S. Healthcare Payers, 2026 (June 2026) in the Intelligent Prior Authorization (iPA) category, with Gartner citing iPA's impact to "increase administrative efficiency for both payers and providers while providing a frictionless experience for consumers." Gartner gave iPA a "Transformational" Benefit Rating, which is described as "rapidly maturing," signaling the opportunity for iPA to serve as a strategic operational differentiator for payers. That view of the market underscores why Cohere Health's approach matters now-the industry continues to shift toward iPA that is faster, more precise, and clinically defensible, exactly what the company's AI systems are built to support. The recognition arrives against a backdrop of market pressure. An analysis of the Gartner report suggests that pivotal factors influencing iPA include regulatory demands like CMS-0057-F, provider burden, and the growing role of GenAI and agentic AI in payer operations. It also highlights persistent obstacles: fragmented systems, limited clinical data integration, and technology silos between operations. These realities raise the stakes for how payers adopt AI, making clinical rigor and connectivity as important as speed alone. Cohere Health's pioneering approach to iPA is grounded in clinician-trained, domain-specific AI, built with responsible AI frameworks and transparent, auditable decision logic. Clinical AI drives faster, more accurate decisions for appropriate care-enhancing human judgment and helping clinicians practice at the top of their licenses. Critically, AI is never used to deny care; any request that cannot be approved in real time is reviewed by a physician, keeping human oversight central to every decision. Cohere Health helps health plans approve 85% of prior authorization requests in real time, lower utilization management administrative costs by 47%, and increase payment integrity team efficiency by up to 87%-saving millions of dollars and millions of minutes across health plan operations. "To us, this acknowledgment of iPA as 'Transformational' by Gartner reflects the measurable value payers are seeing from this technology today," said Siva Namasivayam, co-founder and CEO of Cohere Health. "Growing regulatory and industry demands, provider friction, and admin costs are driving plans to modernize prior authorization to improve efficiency without compromising quality, transparency, or trust. That's what we've built and continue to innovate around: clinically trained AI that strengthens precision and consistency while keeping clinicians in control." The clinical intelligence that drives Cohere Health's iPA solutions does not stop at prior authorization. Over the last year, the company extended its platform's AI capabilities across payer operations-including payment integrity, claims operations, appeals, and quality-so teams can act on shared clinical context and insights across the enterprise rather than restarting without continuity at every handoff. Gartner, Hype Cycle for U.S. Healthcare Payers, 2026, By Connie Salgy, Austynn Eubank, Robert Potts, Faith Adams, 4 June 2026 About the Gartner Hype Cycle Gartner and Hype Cycle are trademarks of Gartner, Inc., and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. About Cohere Health Cohere Health's clinical intelligence and operations platform and agentic AI-powered solutions connect health plans' strategic goals and providers' needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum-including policy, prior authorization, payment accuracy, and more-the company improves collaboration and reduces burden, resulting in up to 9x ROI and 94% provider satisfaction. Cohere Health is recognized on TIME's World's Top HealthTech Companies 2025 list, on the 2025 Inc. 5000 list, and by numerous industry analysts. Stay ahead with expert insights on transforming utilization management and payment integrity - delivered straight to your inbox.

Cohere Health
Aug 11th, 2026
Cohere Health ranks 390 on the 2026 Inc. 5000 list of fastest-growing private companies, marking second consecutive year.

Cohere Health ranks 390 on the 2026 Inc. 5000 list of fastest-growing private companies, marking second consecutive year. Published: August 11, 2026 Growth reflects health plans' accelerating shift toward enterprise clinical intelligence and agentic AI-powered operations. BOSTON (August 11, 2026) - Cohere Health(R), the leading clinical intelligence and operations platform for health plans, today announced it has been ranked 390 on the 2026 Inc. 5000 list of America's fastest-growing private companies, placing in the top 8%. This marks the second consecutive year that Cohere Health has appeared on the prestigious list, reflecting accelerated demand for a new healthcare operating model-one built on clinically trained AI and shared intelligence that connect decisions across care and payment operations, rather than isolated AI point solutions. The current challenges health plans face-reducing costs, streamlining operations, responsibly scaling AI-demand more than fragmented data and workflow automation can deliver at scale. Too often, invaluable clinical context is lost as work moves between disconnected functions. Cohere Health pioneered a fundamentally different approach. Built as a connected clinical intelligence layer, the Cohere Unify(TM) platform preserves clinical, administrative, and payment context across health plan operations, so every decision informs the next. Rather than automating tasks in isolation, the platform brings shared insights and continuity across workflows-helping health plans redesign complex operations through clinically trained AI and expert human oversight. That approach is translating into continued commercial momentum. This year, Cohere Health has already added five new health plan clients, including three Blue Cross Blue Shield plans-growing its client base to 17 health plans nationwide. The company also strengthened existing client relationships through expanded platform adoption. Building on proven AI capabilities that transformed utilization management and payment integrity, Cohere Health's clients are also adopting agentic AI to support new use cases-appeals, care management, claims operations, and quality-bringing shared clinical intelligence to health plan workflows. Today, health plans using Cohere Unify are able to reduce utilization management administrative costs by 47%, increase payment integrity auditor efficiency by up to 87% with 9x ROI, deliver 94% provider user satisfaction, and improve Stars HEDIS measures performance by an average of 15% per measure. "Our growth reflects a broader shift in what health plans expect from AI," said Siva Namasivayam, co-founder and CEO of Cohere Health. "Health plans don't want or need another isolated AI tool. They need clinically grounded intelligence that connects decisions across care and payment, strengthens human expertise, and delivers measurable outcomes at enterprise scale. This continued recognition by Inc. reinforces our vision for a healthcare system where the speed of care and payment can finally match the speed of technology." The 2026 Inc. 5000 companies are ranked according to percentage revenue growth from 2022 to 2025. To qualify, companies must have been founded and generating revenue by March 31, 2022. They must be U.S.-based, privately held, for-profit, and independent, not subsidiaries or divisions of other companies, as of Dec. 31, 2025, Inc. will celebrate the honorees at the 2026 Inc. 5000 Conference & Gala, which will take place Oct. 14-16 in Dallas. For the complete list, company profiles, and a searchable database by industry and location, visit: www.inc.com/inc5000. About Cohere Health Cohere Health's clinical intelligence and operations platform and agentic AI-powered solutions connect health plans' strategic goals and providers' needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum-including policy, prior authorization, payment accuracy, and more-the company improves collaboration and reduces burden, resulting in up to 9x ROI and 94% provider satisfaction. Cohere Health is recognized on TIME's World's Top HealthTech Companies 2025 list, on the 2025 Inc. 5000 list, and by numerous industry analysts. About Inc. Inc. is the leading media brand and playbook for entrepreneurs and business leaders shaping its future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com. Stay ahead with expert insights on transforming utilization management and payment integrity - delivered straight to your inbox.

For Press Release
Jun 15th, 2026
Cohere Health India Global Innovation center recognized at ET Edge GCC Summit 2026.

Cohere Health India Global Innovation center recognized at ET Edge GCC Summit 2026. Pune/Bengaluru, India, June 15, 2026 - Cohere Health(R), the leading clinical intelligence and operations platform for health plans, has been named an "Impactful GCC" at the ET Edge GCC Summit 2026. The award recognizes Cohere Health India's Global Innovation Centre (GIC) for its contributions to innovation, operational excellence, talent development, and measurable business impact across the company's global operations. The ET Edge GCC Summit convenes industry leaders, policymakers, and GCC pioneers to celebrate organizations advancing significant transformation through their India operations. For Cohere Health, receiving this award emphasizes the growing role of its GIC in advancing the company's mission to optimize the speed, cost, and quality of care with shared clinical intelligence and connected operations. "This recognition reflects the dedication, innovation, and collaborative spirit of our teams, whose efforts continue to drive meaningful outcomes for our customers and the healthcare ecosystem," said Himanshu Gandhi, site general manager for Cohere Health India. "Central to our success is the close partnership with our global teams, how we work and deliver results at scale." Cohere Health expanded its global innovation strategy with the launch of its Hyderabad GIC in early 2026, strengthening the company's ability to support technology, product development, clinical intelligence, business operations and, ultimately, improved care delivery and health outcomes. India's GCC ecosystem is increasingly shaping how global healthcare organizations build capacity, fuel innovation, and scale operations. As Cohere Health expands its presence in India, the company remains committed to investing in local talent, deepening its clinical and technical expertise, and delivering value to the patients, providers, and health plans they serve. About Cohere Health Cohere Health's clinical intelligence and operations platform and agentic AI-powered solutions connect health plans' strategic goals and providers' needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines clinical and operational workflows across the care continuum-including policy, prior authorization, and payment accuracy-the company improves collaboration and reduces administrative burden, resulting in up to 9x ROI and 94% provider satisfaction. Cohere Health is recognized on TIME's World's Top HealthTech Companies 2025 list. Headquartered in Boston, Massachusetts, the company was co-founded in 2019 by Siva Namasivayam, who continues to serve as CEO. Company :-Kaizzen User :- Anjitha Eldho Email :[email protected]

Health Technology Net
Jun 8th, 2026
Cohere Health Chief Medical Officer Dr. Brian Covino named to Modern Healthcare's 50 Most Influential Clinical Executives.

Cohere Health Chief Medical Officer Dr. Brian Covino named to Modern Healthcare's 50 Most Influential Clinical Executives. BOSTON, June 8, 2026 /PRNewswire/ - Cohere Health(R), the leading clinical intelligence and operations platform for health plans, today announced that Dr. Brian Covino, Chief Medical Officer, has been named to Modern Healthcare's 2026 50 Most Influential Clinical Executives list. The annual awards program honors clinical leaders across the healthcare industry who use their medical backgrounds and executive positions to improve operations, clinical outcomes, and care delivery. Dr. Covino brings more than 25 years of experience as an orthopedic surgeon and value-based care leader to his oversight of Cohere Health's clinical strategy. His work centers on the development of responsible, clinical-led AI that streamlines healthcare decision-making and improves patients' access to appropriate care while keeping physicians in control. Cohere Health's clinical team has grown to more than 250 clinicians, including 70 specialty physicians. Partnering with the company's technology teams, these clinicians train AI systems to automate routine decisions while ensuring complex cases are always reviewed by a physician. This clinician-led approach enables health plans to approve 85% of prior authorization requests in real time and decrease administrative utilization management costs by 47%. Further, payment integrity teams achieve 87% greater efficiency, and in-workflow AI-assisted care suggestions have reduced adverse health outcomes by 43%. Discover more Doctors' Offices Medical Facilities & Services "Being recognized as one of the most influential clinical executives is an honor, but it truly reflects the work of the entire Cohere Health clinical team," said Dr. Covino. "As a surgeon, I saw how inefficiency affects the speed, cost, and quality of care. At Cohere Health, our clinicians are instrumental in advancing AI that is grounded in clinical evidence, human expertise, and trust-to support, not replace, physicians in delivering timely, appropriate care." Cohere Health's enterprise clinical intelligence platform streamlines payer-provider decision-making across the care continuum-including policy, prior authorization, payment accuracy, and more-to help health plans make faster, more consistent decisions. For more information on Modern Healthcare's 2026 50 Most Influential Clinical Executives and to view the full list, visit ModernHealthcare.com/50Most. About Cohere Health Cohere Health's clinical intelligence platform and agentic AI-powered solutions connect health plans' strategic goals and providers' needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum-including policy, prior authorization, payment accuracy, appeals, and more-the company improves collaboration and reduces burden, resulting in 9x ROI and 94% provider satisfaction. Cohere Health is recognized on TIME's World's Top HealthTech Companies 2025 list, on the 2025 Inc. 5000 list, and by numerous industry analysts. Discover more Health Insurance Medical Facilities & Services

PR Newswire
Apr 28th, 2026
Cohere Health launches AI-powered claims intelligence platform to tackle health plan overpayments

Cohere Health has launched Cohere Surface, a data mining solution for health plans that uses agentic AI to provide transparency into claims overpayments. The platform replaces manual, vendor-dependent processes with automated intelligence that reveals why overpayments occur. The solution enables in-house teams to build and iterate rules in hours without IT dependency, whilst pre-configured rules reduce setup time. Agentic AI agents run rules continuously, process findings and support rule maintenance with human oversight. The platform connects structured and unstructured data including claims, contracts, benefits and clinical documentation. Cohere Surface is available standalone or as part of Cohere Health's Payment Integrity Suite. The company's solutions deliver 9x ROI and 94% provider satisfaction across payer-provider decision-making processes.