Full-Time

Account Management Specialist

Confirmed live in the last 24 hours

Symphony

Symphony

201-500 employees

Secure collaboration platform for financial professionals

Data & Analytics
Fintech

Compensation Overview

$90,000 - $120,000Annually

+ Bonuses + Benefits + Perks

Mid

New York, NY, USA

Required Skills
Sales
Management
Requirements
  • Bachelor’s degree
  • 2+ years professional Account Management experience supporting either a FinTech, FinServ, or Enterprise SaaS product
  • Technically competent in SaaS business models
  • Confident in ability to hit quota
  • Able to provide tangible examples of revenue derived from up-selling current client base
  • Demonstrated success of working with global Enterprise Customers and growing business
  • Proven examples of solutions sales abilities
  • Ability to establish relationships with C-level decision-makers of major accounts across multiple markets (product and geographical)
  • Excellent leadership and influencing skills with the confidence and maturity to have instant credibility at all levels of an organization, both internally and externally
  • Solid commercial and financial awareness with capable knowledge of complex negotiations process
  • A true passion for delivering a ‘best-in-class’ customer experience
Responsibilities
  • Ensure client retention
  • Expand existing Accounts
  • Up-sell premium services
  • Contribute to sales strategies
  • Communicate new services or changes to clients
  • Enhance department and organization reputation
  • Forecast account management targets
  • Develop effective processes for account management department

Symphony Communications provides a secure and compliant collaboration platform for financial professionals, offering encrypted chat, cloud-based voice collaboration, and video conferencing integration to streamline financial transaction workflows and enable omnichannel interactions. The platform's core capabilities include secure bilateral and multilateral real-time chat, file-sharing with built-in security and compliance, leveraging encrypted chat, cloud-based voice collaboration, and video conferencing integration technologies.

Company Stage

Series E

Total Funding

$742.5M

Headquarters

New York, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

1%