Full-Time
Account Management Specialist
Confirmed live in the last 24 hours
Secure communication platform for financial professionals
Mid
New York, NY, USA
- Bachelor’s degree
- 2+ years professional Account Management experience supporting either a FinTech, FinServ, or Enterprise SaaS product
- Technically competent in SaaS business models
- Confident in ability to hit quota
- Able to provide tangible examples of revenue derived from up-selling current client base
- Demonstrated success of working with global Enterprise Customers and growing business
- Proven examples of solutions sales abilities
- Ability to establish relationships with C-level decision-makers of major accounts across multiple markets (product and geographical)
- Excellent leadership and influencing skills with the confidence and maturity to have instant credibility at all levels of an organization, both internally and externally
- Solid commercial and financial awareness with capable knowledge of complex negotiations process
- A true passion for delivering a ʻbest-in-classʼ customer experience
- Ensure client retention
- Expand existing Accounts
- Up-sell premium services
- Contribute information to sales strategies
- Communicate new services, information, or changes relevant to the client
- Enhance department and organization reputation
- Forecast account management targets
- Develop and continuously refine effective processes for account management department
Symphony Communications provides a secure and compliant collaboration platform for financial professionals, offering encrypted chat, cloud-based voice collaboration, and video conferencing integration to streamline financial transaction workflows and enable omnichannel interactions. The platform's core capabilities include secure bilateral and multilateral real-time chat, file-sharing with built-in security and compliance, leveraging encrypted chat, cloud-based voice collaboration, and video conferencing integration technologies.
Company Stage
Series E
Total Funding
$742.5M
Headquarters
New York, New York
Founded
2014